Operations Assistant

Pantry Express Sdn Bhd; Shah Alam; On-site; MYR 24,000 - 36,000; Full time

Job summary

Pantry Express Sdn Bhd seeks an Operations Assistant to support daily on-site activities in Shah Alam. You will coordinate deliveries, monitor stock levels, and ensure timely replenishment of pantry supplies, while preparing records and communicating with teams and clients to resolve issues promptly.

The role emphasizes accurate documentation, adherence to quality and safety standards, and a proactive approach to improving processes in a busy pantry-services environment.

Qualifications

• High school diploma required; diploma/degree in business, logistics or related field is an advantage.
• Experience in operations, logistics, or customer-facing roles is beneficial but not required.
• Strong communication and customer service skills are essential.
• Proficiency with basic computer applications (spreadsheets, email, inventory systems) is expected.

Responsibilities

• Coordinate deliveries and monitor daily inventory.
• Ensure timely replenishment of pantry supplies.
• Prepare and update order records; assist with scheduling and routing.
• Communicate with internal teams and customers to resolve issues promptly.
• Track operational performance and compile basic reports.
• Identify areas for process improvement and maintain accurate documentation.
• Uphold quality and safety standards within a customer-focused workflow.

Skills

Operations

Operations Management

Analytical Skills

Communication Skills

Customer Service

Spreadsheet Proficiency

Attention to Detail

Reliability

Task Prioritization

Education

High school diploma

Diploma/degree in business/logistics

Tools

Inventory systems

Spreadsheets

Email

Job description

Company Description

Pantry Express Sdn Bhd is a Malaysia-based company that focuses on providing pantry-related products and services to business clients. The company supports workplaces by ensuring consistent access to essential pantry supplies and efficient replenishment services. Operating in a dynamic and growing market, Pantry Express values reliability, customer satisfaction, and streamlined operations. Team members can expect a practical, service-oriented environment where operational excellence and supportive collaboration are important. The company offers opportunities to contribute directly to day-to-day business efficiency for its clients.

Role Description

The Operations Assistant is a full-time, on-site role based in Shah Alam. This role supports daily operational activities, including coordinating deliveries, monitoring inventory levels, and ensuring timely replenishment of pantry supplies. The Operations Assistant helps prepare and update order records, assists with scheduling and routing, and communicates with internal teams and customers to resolve issues promptly. The role involves tracking operational performance, compiling basic reports, and identifying areas for process improvement. The Operations Assistant is expected to maintain accurate documentation, uphold quality and safety standards, and contribute to a smooth, customer-focused operational workflow.

Qualifications

• Candidates should possess skills in Operations and Operations Management to support daily workflows and ensure efficient service delivery.
• Candidates should possess strong Analytical Skills to monitor inventory, interpret basic data, and assist in improving processes.
• Candidates should possess solid Communication and Customer Service skills to liaise with internal teams and respond professionally to client inquiries.
• Candidates should be proficient in basic computer applications (e.g., spreadsheets, email, inventory systems) and comfortable learning new tools.
• Candidates should demonstrate attention to detail, reliability, and the ability to prioritize tasks in a fast-paced environment.
• Candidates should have a minimum of a high school diploma; a diploma or degree in business, logistics, or a related field is an advantage.
• Prior experience in operations, logistics, or customer-facing roles is beneficial but not strictly required for motivated applicants.