Operations Assistant: Fast-Paced Ops & Data Support

Experian Group; Kuala Lumpur; On-site; MYR 27,900 - 44,640; Full time

Job summary

Experian Group is seeking an proactive Operations Assistant in Kuala Lumpur to support daily operational activities in a fast-paced startup environment. The role involves handling orders, coordinating deliveries, and maintaining data accuracy while collaborating with multiple internal teams.

The successful candidate will assist with administrative tasks, ensure KPI targets are met, and contribute to process improvements.

Qualifications

• High School Diploma, GED, or equivalent.
• Experience in administrative, operational, or customer support roles is advantageous but not required.

Responsibilities

• Provide day-to-day operational support including order fulfillment, delivery coordination, data management, and admin tasks.
• Coordinate with data vendors, service providers, and internal stakeholders to ensure smooth processes.
• Perform accurate data entry and maintenance of records and databases.
• Follow up with stakeholders to resolve customer requests and operational issues.
• Support adherence to company policies, procedures, and standards.
• Monitor tasks to ensure KPIs are met.
• Identify issues and drive improvements.
• Work independently and with the team to achieve goals.

Skills

Attention to detail

Organization

Time management

Team collaboration

Communication

Education

High School Diploma / GED

Tools

Microsoft Excel

Microsoft Word

Job description

Experian Group is seeking an proactive Operations Assistant in Kuala Lumpur to support daily operational activities in a fast-paced startup environment. The role involves handling orders, coordinating deliveries, and maintaining data accuracy while collaborating with multiple internal teams.

The successful candidate will assist with administrative tasks, ensure KPI targets are met, and contribute to process improvements.