Operations Assistant

Pantry Express; Shah Alam; On-site; MYR 32,000 - 42,000; Full time

Job summary

Pantry Express Sdn Bhd in Shah Alam is seeking an Operations Assistant to support daily activity, coordinate deliveries, and monitor pantry stock. The role emphasizes timely replenishment and accurate documentation to ensure a smooth operation.

The successful candidate will work closely with internal teams and clients, applying basic data interpretation and strong communication to resolve issues and improve processes in a fast-paced environment.

Qualifications

• Minimum high school diploma; a diploma or degree in business, logistics, or related field is advantageous.
• Strong operations and analytics skills to monitor daily workflows and improve processes.
• Proven communication and customer service abilities to liaise with internal teams and clients.
• Proficiency in basic computer applications (spreadsheets, email, inventory systems) and willingness to learn new tools.
• Attention to detail, reliability, and ability to prioritize tasks in a fast-paced environment.
• Prior experience in operations, logistics, or customer-facing roles is beneficial but not required for motivated applicants.

Responsibilities

• Coordinate deliveries and monitor pantry inventory to ensure timely replenishment.
• Prepare and update order records, assist with scheduling and routing.
• Communicate with internal teams and customers to resolve issues promptly.
• Track operational performance, compile basic reports, and identify areas for process improvement.
• Maintain accurate documentation and uphold quality and safety standards.

Skills

Operations

Operations Management

Analytical Skills

Communication

Customer Service

Basic IT Skills

Education

High School Diploma

Diploma or degree in business or logistics

Tools

Inventory Systems

Spreadsheets

Email

Job description

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Company Description

Pantry Express Sdn Bhd is a Malaysia-based company that focuses on providing pantry-related products and services to business clients. The company supports workplaces by ensuring consistent access to essential pantry supplies and efficient replenishment services. Operating in a dynamic and growing market, Pantry Express values reliability, customer satisfaction, and streamlined operations. Team members can expect a practical, service-oriented environment where operational excellence and supportive collaboration are important. The company offers opportunities to contribute directly to day-to-day business efficiency for its clients.

Role Description

The Operations Assistant is a full-time, on-site role based in Shah Alam. This role supports daily operational activities, including coordinating deliveries, monitoring inventory levels, and ensuring timely replenishment of pantry supplies. The Operations Assistant helps prepare and update order records, assists with scheduling and routing, and communicates with internal teams and customers to resolve issues promptly. The role involves tracking operational performance, compiling basic reports, and identifying areas for process improvement. The Operations Assistant is expected to maintain accurate documentation, uphold quality and safety standards, and contribute to a smooth, customer-focused operational workflow.

Qualifications

• Candidates should possess skills in Operations and Operations Management to support daily workflows and ensure efficient service delivery.
• Candidates should possess strong Analytical Skills to monitor inventory, interpret basic data, and assist in improving processes.
• Candidates should possess solid Communication and Customer Service skills to liaise with internal teams and respond professionally to client inquiries.
• Candidates should be proficient in basic computer applications (e.g., spreadsheets, email, inventory systems) and comfortable learning new tools.
• Candidates should demonstrate attention to detail, reliability, and the ability to prioritize tasks in a fast-paced environment.
• Candidates should have a minimum of a high school diploma; a diploma or degree in business, logistics, or a related field is an advantage.
• Prior experience in operations, logistics, or customer-facing roles is beneficial but not strictly required for motivated applicants.