Operations Assistant

Centre Side Express; Johor Bahru; On-site; MYR 39,000 - 61,000; Full time

Job summary

Centre Side Express is seeking an Operations Assistant to coordinate daily logistics, ensuring smooth movement of shipments and cross-border activities between Singapore and Malaysia. You will liaise with customers, transporters and authorities to keep shipments compliant and on schedule.

The role requires a Diploma in Logistics or related field, at least 2 years in logistics, and strong MS Office skills. Travel to Singapore may be required with travel allowances provided.

Qualifications

• Diploma in Logistics, Supply Chain Management, Business Administration, or related field.
• Minimum 2 years of experience in logistics, freight forwarding, shipping, or transportation operations.
• Good knowledge of cross-border logistics between Singapore and Malaysia.
• Familiarity with Singapore Customs procedures and import/export documentation.
• Knowledge of DO, BL, AWB, Commercial Invoice, Packing List, and Customs Declaration.
• Strong communication and coordination skills.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Willing to travel to Singapore when needed.

Responsibilities

• Coordinate and monitor daily logistics and transportation activities.
• Handle import/export shipment documentation and processes.
• Liaise with customers, transport providers, warehouse personnel, customs brokers, and government agencies.
• Monitor shipment status and provide timely updates to customers and Management.
• Coordinate cross-border logistics operations between Singapore, Malaysia, and other countries where applicable.
• Prepare, verify, and maintain shipping documents, delivery orders, invoices, permits, and customs documentation.
• Ensure compliance with Singapore Customs regulations and other relevant statutory requirements.
• Assist in customs clearance processes and resolve shipment or documentation issues promptly.
• Coordinate with warehouse and transport teams to ensure on-time collection and delivery of cargo.

Skills

Communication skills

Coordination

Microsoft Office

Education

Diploma in Logistics / related field

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Operations Assistant is responsible for coordinating daily logistics operations, ensuring the smooth movement of shipments, and providing operational support for cross-border logistics activities. The role requires close coordination with customers, transporters, customs authorities, and internal departments to ensure timely and compliant delivery of shipments.

Key responsibilities

• Coordinate and monitor daily logistics and transportation activities.
• Handle import and export shipment documentation and operational processes.
• Liaise with customers, transport providers, warehouse personnel, customs brokers, and government agencies.
• Monitor shipment status and provide timely updates to customers and Management.
• Coordinate cross-border logistics operations between Singapore, Malaysia, and other countries where applicable.
• Prepare, verify, and maintain shipping documents, delivery orders, invoices, permits, and customs documentation.
• Ensure compliance with Singapore Customs regulations and other relevant statutory requirements.
• Assist in customs clearance processes and resolve shipment or documentation issues promptly.
• Coordinate with warehouse and transport teams to ensure on-time collection and delivery of cargo.Maintain accurate operational records and update internal systems.

About you

• Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 2 years of working experience in logistics, freight forwarding, shipping, or transportation operations.
• Good knowledge of cross-border logistics operations, particularly between Singapore and Malaysia.
• Familiarity with Singapore Customs procedures, import and export documentation, permits, and customs clearance requirements.
• Knowledge of shipping documentation, including Delivery Orders (DO), Bill of Lading (BL), Air Waybill (AWB), Commercial Invoice, Packing List, and Customs Declaration.
• Strong communication and coordination skills.
• Ability to work under pressure and manage multiple priorities.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Able to work independently and as part of a team.
• Must be able to travel to Singapore whenever needed (travel allowances will be provided).