Operations Admin

NSS IT Solution Sdn Bhd; Cyberjaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Go Hub Capital Berhad, headquartered in Cyberjaya, is seeking an Operation Admin to support day-to-day operations and ensure smooth workflow between management and the technical team.

You will handle scheduling, documentation, correspondence, and maintain technician reports for preventive maintenance projects, while tracking inventory and standardizing processes to improve efficiency.

Qualifications

• Diploma/Degree in Business Administration, Management, or related field.
• 2–3 years of administrative or operations support experience.
• Strong organizational and multitasking skills.
• Proficient in MS Office and relevant software/tools.
• Good communication skills in English and Bahasa Malaysia.
• Ability to work independently as well as part of a team.
• Knowledge of inventory management systems is a plus.

Responsibilities

• Handle correspondence, emails, and phone calls from technician base.
• Maintain and organize company files, records stock.
• Monitor and track operational processes to ensure timely completion of tasks.
• Standardize procedures and create guidelines for better workflow management.
• Assist in audits, compliance checks, and inspections as required.
• Manage and compile technician team reports on preventive maintenance activities (KTMB & Terminal Project).
• Track, update, and maintain inventory of tools, spare parts, and equipment required by the technician team (KTMB & Terminal Project).
• Provide administrative support to ensure smooth coordination between the operations and technical teams.

Skills

Organizational skills

Multitasking

Communication

MS Office

Education

Diploma/Degree in Business Administration or related

Tools

Inventory management systems

MS Office Suite

Job description

The Operation Admin is responsible for supporting day-to-day operations and ensuring smooth workflow between management and the technical team. This role involves handling administrative tasks such as scheduling, documentation, and correspondence, while also managing technician reports on preventive maintenance activities and monitoring inventory needs.

Key responsibilities

• Handle correspondence, emails, and phone calls from technician base
• Maintain and organize company files, records stock
• Monitor and track operational processes to ensure timely completion of tasks
• Standardize procedures and create guidelines for better workflow management
• Assist in audits, compliance checks, and inspections as required
• Manage and compile technician team reports on preventive maintenance activities (KTMB & Terminal Project)
• Track, update, and maintain inventory of tools, spare parts, and equipment required by the technician team (KTMB & Terminal Project)
• Provide administrative support to ensure smooth coordination between the operations and technical teams

About you

• Diploma/Degree in Business Administration, Management, or related field
• Minimum 2-3 years of working experience in administration or operations support (experience in IT/technical operations is an advantage)
• Strong organizational and multitasking skills with high attention to detail
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software/tools
• Good communication skills (written & verbal) in English and Bahasa Malaysia
• Ability to work independently as well as part of a team
• Knowledge of inventory management systems or basic technical/maintenance processes will be an added advantage

About us

Go Hub Capital Berhad is a Bursa Malaysia-listed technology company specializing in transportation IT solutions and digital transformation services. Headquartered in Cyberjaya, the Group provides innovative software and system integration solutions for the public transportation industry, including ticketing, fare collection, terminal management, and fleet monitoring systems.

Through its subsidiaries, including NSS IT Solutions Sdn Bhd, the Group delivers a broad range of enterprise IT services, customized software development, cloud solutions, system integration, managed services, and digital transformation initiatives across both public and private sectors. NSS IT Solutions strengthens the Group's capabilities by providing end-to-end technology solutions that enable organizations to improve operational efficiency, enhance customer experiences, and accelerate business growth.

With a proven track record in Malaysia's transportation and technology sectors, Go Hub Capital Berhad continues to drive innovation through its talented workforce, customer-centric approach, and commitment to delivering reliable, scalable, and future-ready technology solutions. The Group aims to become a leading IT solutions provider for the travel and transportation industry across Southeast Asia.