Operation Team

Huckleberry Hospitality Group Sdn Bhd; Kuala Lumpur; Presencial; MYR 27 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Training & development

Employee benefits

Resumo da oferta

Huckleberry Hospitality Group Sdn Bhd in Kuala Lumpur seeks a customer-focused team member for frontline service in our premium cafes and outlets. You will deliver friendly service, assist guests with product inquiries, process orders, and help maintain outlet standards.

Applicants with hospitality, retail, or customer service experience, a positive attitude, and good English communication are invited to join a fast-paced, stylish environment offering training, development, and competitive

Qualificações

• Experience in retail, hospitality, cafe, or customer service is preferred.
• Promote products and promotions to customers.
• Strong communication and interpersonal skills.
• Well-groomed and professional appearance.
• Ability to work flexible shifts including weekends and public holidays.

Responsabilidades

• Deliver friendly, professional service.
• Assist guests with inquiries, recommendations, and purchases.
• Process orders and payments using POS.
• Monitor inventory and stock as needed.
• Ensure displays and promotions are well-presented.
• Maintain outlet cleanliness and support opening/closing.

Conhecimentos

Customer service

Communication

Teamwork

Fast-paced environment

Ferramentas

POS systems

Descrição da oferta de emprego

Outlet: Bukit Damansara, Merdeka 118, BSC Mall, The Gardens Mid Valley, Intermark Mall, KLGCC Mall

Join a dynamic team in a premium food & beverage environment where exceptional service and memorable guest experiences are at the heart of everything we do.

Key Responsibilities

Deliver friendly, professional, and attentive customer service.

Assist guests with product inquiries, recommendations, and purchases.

Process orders and payments accurately using POS systems.

Monitor inventory and assist with stock management

Ensure products are well-stocked, displayed, and presented according to company standards.

Check product labels, pricing and expiry dates.

Ensure all promotional items and marketing collaterals are displayed correctly and timely.

Maintain cleanliness, hygiene, and organization of the outlet at all times.

Support daily opening and closing procedures.

Support pre-order sales for cakes, hampers and festive items.

Work closely with team members to ensure smooth outlet operations.

Assist in achieving sales and customer satisfaction targets.

Requirements

Previous experience in retail, hospitality, café, restaurant, or customer service roles is preferred.

Promote cakes, pastries, beverages, specials and on-going promotions

Positive attitude and passion for delivering excellent customer service.

Strong communication and interpersonal skills.

Well-groomed, reliable, and professional in appearance.

Ability to work in a fast-paced environment.

Flexible to work shifts, weekends, and public holidays.

Basic English communication skills; additional languages are an advantage.

What We Offer

Competitive salary package

Performance rewards

Training and development programs

Employee benefits

Supportive and professional working environment

Join us and be part of a premium hospitality brand committed to delivering outstanding customer experiences every day.