Operation Executive (F&B)

Sen Kee Food Trading; Bayan Lepas; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

Birthday gift

Staff meal

Uniforms

Overtime pay

Training provided

Job summary

Sen Kee Food Trading in Malaysia seeks a dynamic Operations Supervisor to ensure efficient and profitable restaurant outlets, oversee communication between outlets and management, and drive service standards.

You will train staff, monitor daily reports, assist with audits, ensure licensing and safety compliance, and travel between outlets to support operations. Diploma holders with F&B experience are encouraged to apply.

Qualifications

• Possess at least a Diploma in any field and/or at least 1 year of working experience in the related field.
• Strong background in F&B.
• Good command of English, Bahasa Malaysia and Mandarin to liaise with diverse clients and staff.

Responsibilities

• Ensure all outlets operate efficiently and profitably.
• Supervise and support outlet operations and staff.
• Train, motivate and evaluate service staff according to policies.
• Prepare training materials and conduct onsite training on operations and customer service.
• Assist with licensing, audits and safety compliance across outlets.
• Travel between outlets to support operations and review performance.

Skills

Leadership

People management

Team player

Communication

Education

Diploma in any field

Job description

A fast–paced role packed with action, learning opportunities, outlet visits and a super supportive team — the perfect place to grow!If you love challenges, leadership and the F&B environment… this job is MADE for you!

Operation:

1. To ensure that restaurant operate efficiently and profitably while maintaining their reputation and ethos.

2. Work as communicator between outlet pic or management and subordinates.

3. Supervise and support the operation for all outlet assigned.

4. Train, motivate, supervise, communicate and evaluate food & beverage service staff in accordance with operating policies

5. Assist to prepare training materials for outlet staff training.

6. Conduct onsite training (operation guideline & customer service) based on schedule arranged

7. Prepare all documents for PBT application & Ensure all PBT license renew before expiry date.

8. Involve in new outlet opening.

9. To ensure the achievement of monthly profit and sales

10. Assist HOD in audit and review outlet performance.

11. Ensuring compliance with licensing, hygiene and health and safety legislation / guidelines.

12. Liaising with customers, employees, purchasing, and licensing authorities

13. Weekly reporting on outlet performance includes stocks & staff.

14. Assist food safety audit and halal department.

15. Audit outlet and handling complaint.

16. Regularly check outlet CCTV.

17. Must always travel outlet to outlet

18. Cover all outlets local and outstation

19. Based in KL

20. Performs other job-related duties as assigned by immediate superior or the Management.

Daily Task:

1. Ensure all outlet has enough manpower to run the business.

2. Arrange man power accordingly by follow labor cost guideline.

3. Check morning & closing report for each outlet, follow-up with outlet pic and ensure closing report sent completely.

4. Check Supervisor’s daily report, and record all the issue reported.

5. Check and ensure stock is sufficient in daily basis.

6. Outlet visit report includes:

• - Outlet condition
• - Stock issue
• - Other highlighted issue

• Plan staff roster based on outlet’s operational requirements.
• Complete weekly labor cost.
• Conduct staff appraisal on week 3 every month.

Requirement:

• -Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position
• -Strong background in F&B line
• -A team player with leadership skills, independent and pleasant personality.
• -Maturity to deal with all staff and customers in professional way
• -Good attitude with detail-oriented and serious person
• -Good command of verbal and written English, Bahasa Malaysia and Mandarin to liaise with diverse clients, suppliers, or associates.
• -Possess own transport for work
• -Able to work in long hours & travel within states
• -Able to get incentive if achieve good performance

WHAT WE OFFER:

• -Salary up to RM3,000++ with OT/allowances
• -Incentive every 4 months if KPI is achieved
• -Birthday gift
• -Staff meal
• -2 sets of uniform
• -EPF & SOCSO & EIS
• -Overtime pay
• -Training provided
• -Increment & promotion

Hurry up! Don’t miss the chance!

If you are passionate, energetic & want to grow in F&B industry — THIS IS THE SIGN!