OPERATION MANAGER/ASST OPERATION MANAGER (HAULAGE)

Megah Transport Sdn Bhd; Ipoh; On-site; MYR 72,000 - 108,000; Full time

Job summary

Megah Transport Sdn Bhd in Ipoh invites an Operations Manager/Asst Ops Manager (Haulage) to join a fast-growing logistics team. You will lead daily operations, plan and schedule transport, and monitor driver movements to meet customer requirements with efficiency.

You will coordinate with Admin/HR, train staff, handle customer complaints, prepare movement reports, and ensure compliance with ISO, customs acts and government regulations in the logistics sector.

Qualifications

• Min Diploma/Degree qualification in Logistic or related field.
• Min 5 years’ experience in related field.
• Good command in Mandarin/Malay/English to effectively communicate with our diverse client base and stakeholders.
• Logistics background and experience with Shipping is a plus.
• Able to do job planning and scheduling.
• Proficient in PC Applications particularly in Microsoft Excel and Word.

Responsibilities

• Attend internal and external meetings to resolve issues arises and provide value-added solution.
• Provide comprehensive internal training for the team members.
• To verify and check the order.
• Counter check customer details, size for needed, type of lorry support and deadline.
• Manage and investigate customer complaint and feedback.
• Coordinate and liaising with the relevant parties.
• Job planning and scheduling.
• Close monitoring for driver movement to avoid any down time.
• Briefing and follow up with driver in order to meet the customer requirement and satisfaction.
• Involve in transport document acknowledgement and return.
• Assist to handle driver claim and reimbursement.
• Handle customer complaint.
• Prepare daily movement report.
• Liaise with Adm/HR Department for update the staff, driver status and lorry status.
• To perform any ad-hoc duties and reports as and when assigned/requested by the Management.

Skills

Communication skills

Team leadership

Planning & scheduling

Problem solving

MS Excel & Word

Multilingual (Mandarin/Malay/English)

Education

Diploma/Degree in Logistics or related field

Tools

MS Excel

MS Word

Job description

OPERATION MANAGER/ASST OPERATION MANAGER (HAULAGE)

Attend internal and external meetings to resolve issues arises and provide value-added solution.

Provide comprehensive internal training for the team members.

To verify and check the order.

Counter check customer details, size for needed, type of lorry support and deadline.

Manage and investigate customer complaint and feedback.

Coordinate and liaising with the relevant parties.

Job planning and scheduling.

Close monitoring for driver movement to avoid any down time.

Briefing and follow up with driver in order to meet the customer requirement and satisfaction.

Involve in transport document acknowledgement and return.

Assist to handle driver claim and reimbursement.

Handle customer complaint.

Prepare daily movement report.

Liaise with Adm/HR Department for update the staff, driver status and lorry status.

To perform any ad-hoc duties and reports as and when assigned/requested by the Management.

Requirements:

• Min Diploma/Degree qualification in Logistic or related field
• Min 5 years’ experience in related field
• Good command in Mandarin/Malay/English to effectively communicate with our diverse client base and stakeholders.
• Logistics background and experience with Shipping is a plus
• Able to do job planning and scheduling
• Good communication, planning and execution skills
• Proactive, self-confidence and team player
• Willing to work long hours and able to work under pressure in a fast moving environment
• Working knowledge of ISO, Custom Act and government authorities in logistic industry.
• Proficient in PC Applications particularly in Microsoft Excel and Word

About Us

Megah Transport Sdn Bhd (“Megah”) (formerly known as Melewar Transport Sdn Bhd) is a limited liability company, incorporated on 26 August 1975 and domiciled in Malaysia.

We are a Fast-growing Logistics Company seeking highly-driven candidates who are keen to pursue a rewarding career in the Transport & Logistics Industry.

Megah Transport is a dedicated and established company that provides transportation and container haulage from Penang, Taiping, Ipoh and Port Klang.

About Us

Megah Transport Sdn Bhd (“Megah") (formerly known as Melewar Transport Sdn Bhd) is a limited liability company, incorporated on 26 August 1975 and domiciled in Malaysia.

We are a Fast-growing Logistics Company seeking highly-driven candidates who are keen to pursue a rewarding career in the Transport & Logistics Industry.

Megah Transport is a dedicated and established company that provides transportation and container haulage from Penang, Taiping, Ipoh and Port Klang.