Operation Assistant Manager

AGX Logistics Group.; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A logistics company in Malaysia is seeking an Operation Assistant Manager to oversee daily logistics operations and customs clearance. The successful candidate will manage the operations team and vendor relationships, ensuring compliance with all regulations while optimizing processes. Applicants should have a degree in logistics or business, along with 3–5 years of logistics experience, especially in customs declaration. Proficiency in English and Bahasa Malaysia is essential.

Qualifications

• Minimum 3–5 years of experience in logistics or customs declaration.
• Experience with JB port/airport customs is an advantage.
• At least 2 years in a supervisory or team leader role.

Responsibilities

• Manage end-to-end shipment lifecycles, including air, sea, and land.
• Oversee customs declarations for compliance with relevant agencies.
• Lead and mentor the operations team to meet KPIs.
• Liaise with clients and manage vendor relationships.
• Monitor operational efficiency and manage costs.

Skills

Customs procedures knowledge

Communication skills

Attention to detail

Problem-solving attitude

MS Office proficiency

Team player attitude

Import/export documentation

Education

Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, or Business Administration

Job description

Operation Assistant Manager

AGX Logistics (M) Sdn Bhd - Taman Molek, Johor, Malaysia

Oversees daily logistics operations, customs clearance, and team performance to ensure efficient, compliant, and cost-effective import/export processes. They lead staff, manage vendor relationships, and handle complex documentation including prepare billing for Cross Border Trucking, participate in month end closing and provision report.

Job Responsibilities

• Operations & Logistics: Manage end-to-end shipment lifecycles, including air, sea, and land transportation.
• Customs Compliance: Oversee customs declarations, ensuring compliance with Royal Malaysian Customs, Port Authorities, and other agencies (MITI, MAQIS).
• Team Leadership: Lead, train, and mentor the operations team to achieve KPIs, and act for the Senior Operations Manager when required.
• Client & Vendor Management: Liaise with clients to provide expert logistics advice and manage relationships with carriers and third-party contractors.
• Process Optimization: Monitor operational efficiency, maintain Standard Operating Procedures (SOPs), and manage costs.

Requirements & Qualifications

Education

• Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.

Experience

• Minimum 3–5 years of working experience in logistics, freight forwarding, customer service, or customs declaration.
• Experience handling customs declaration for JB port / airport is an added advantage.
• Leadership: Minimum 2 years in supervisory or team leader role.

Skills & Competencies

• High knowledge of customs procedures, HS codes, and declaration systems.
• Good communication and interpersonal skills.
• Strong attention to detail, accuracy and resourcefulness with excellent problem solving attitude.
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Office (Word, Excel, Outlook).
• Team player with a responsible and proactive attitude.
• Proficiency in import/export documentation, Customs systems and Trucking.

Working Conditions

• Office-based with occasional coordination at port, airport, or customs office if required.
• Normal office hours; flexibility required during peak operations.

Language

• Proficient in English and Bahasa Malaysia is a MUST (Mandarin is an added advantage).

Equal Opportunity Statement

We are an equal opportunity and welcomes applicants from all qualified candidates. All personal data will be kept in the strictest confidence and will be used for recruitment purpose only. All applicants may be considered for other suitable positions in AGX Logistics. All personal data of unsuccessful candidates will be destroyed.