Operation Manager

DATAMORPH SERVICES SDN BHD; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Collaborative culture

Job summary

DATAMORPH SERVICES SDN BHD is seeking an experienced Operation Manager to oversee day-to-day operations in Ampang, Kuala Lumpur. The role emphasizes optimizing workflows, enforcing policies, and guiding staff to meet targets while controlling costs.

You will develop and monitor procedures, manage budgets, and coordinate cross-functional teams to support strategic objectives, with a focus on efficiency and compliance in a fast-paced environment.

Qualifications

• 5+ years in operation management, office management or similar supervisory role
• Strong organisational and time management skills with ability to prioritise multiple tasks
• Excellent communication and interpersonal skills to work across all levels
• Proficiency in office management software and MS Office Suite
• Leadership capabilities to motivate and manage a team
• Problem-solving mindset with proactive issue resolution
• Knowledge of administrative procedures, compliance requirements and workplace safety
• Attention to detail and strong analytical skills to monitor performance

Responsibilities

• Oversee daily operational activities and ensure all departments function smoothly and efficiently
• Develop, implement and monitor operational policies, procedures and best practices
• Manage and coordinate office staff, providing support, guidance and performance feedback
• Optimise operational processes to improve productivity and reduce costs without compromising quality
• Maintain and manage office facilities, equipment, inventory and supplies
• Prepare and manage operational budgets and financial reports
• Liaise with various departments to ensure alignment with organisational goals and standards
• Handle administrative matters and ensure compliance with relevant regulations and company policies
• Identify operational challenges and develop solutions to enhance efficiency and effectiveness
• Maintain records and documentation relating to operational activities and performance metrics
• Support the management team in strategic planning and implementation of operational improvements

Skills

Leadership

Organization

Communication

MS Office

Team supervision

Problem solving

Compliance

Attention to detail

Adaptability

Education

Business Admin Diploma/Bachelor

Tools

Microsoft Office

Office software

Job description

About the role

We are seeking an experienced Operation Manager to join DATAMORPH SERVICES SDN BHD in Ampang, Kuala Lumpur. This is a full‑time position that plays a crucial role in overseeing and optimizing the day-to-day operational activities of our organisation. As Operation Manager, you will be responsible for ensuring efficient workflow, maintaining operational standards, and supporting the strategic objectives of the company through effective management of resources, processes and personnel.

Oversee daily operational activities and ensure all departments function smoothly and efficiently

Develop, implement and monitor operational policies, procedures and best practices

Manage and coordinate office staff, providing support, guidance and performance feedback

Optimise operational processes to improve productivity and reduce costs without compromising quality

Maintain and manage office facilities, equipment, inventory and supplies

Prepare and manage operational budgets and financial reports

Liaise with various departments to ensure alignment with organisational goals and standards

Handle administrative matters and ensure compliance with relevant regulations and company policies

Identify operational challenges and develop solutions to enhance efficiency and effectiveness

Maintain records and documentation relating to operational activities and performance metrics

Support the management team in strategic planning and implementation of operational improvements

What we're looking for

Proven experience of 5+ years in operation management, office management or a similar supervisory role

Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

Excellent communication and interpersonal skills with the ability to work collaboratively across all levels of the organisation

Proficiency in office management software, Microsoft Office Suite and relevant operational systems

Demonstrated leadership capabilities with the ability to motivate and manage a team

Problem‑solving mindset with a proactive approach to identifying and resolving operational issues

Knowledge of administrative procedures, compliance requirements and workplace safety standards

Attention to detail and strong analytical skills to monitor operational performance and metrics

Flexibility and adaptability in a fast‑paced working environment

Diploma or Bachelor’s degree in Business Administration, Management or a related field is preferred

What we offer

DATAMORPH SERVICES SDN BHD is committed to providing a supportive and inclusive work environment where our employees can thrive. We offer competitive remuneration packages, opportunities for professional development and career advancement, and a collaborative workplace culture. We believe in recognising and rewarding the contributions of our team members, and we provide a range of benefits to support the well‑being and work‑life balance of our employees. We welcome applications from all qualified candidates and are committed to creating an inclusive recruitment process.

About us

DATAMORPH SERVICES SDN BHD is a dynamic and growing organisation dedicated to delivering innovative solutions and exceptional service to our clients. We pride ourselves on maintaining high standards of operational excellence, integrity and professionalism. Our team is passionate about driving success through effective collaboration, continuous improvement and a commitment to achieving our organisational objectives. We foster a culture of innovation and empowerment, where employees are encouraged to contribute ideas and develop their skills. We are an equal opportunities employer committed to building a diverse and inclusive workforce.