Operation Administrator

Misarma; Miri; On-site; MYR 36,000 - 60,000; Full time

Job summary

Misarma is seeking an Office Administrator to provide comprehensive administrative and office support across daily operations in Malaysia. The role handles filing, documentation, correspondence, and coordination with internal departments to ensure smooth workflow and timely reporting.

The ideal candidate holds a diploma or degree in Business Administration or related field, with 1–3 years’ experience, strong English and Bahasa Malaysia, and proficiency in Microsoft Office.

Qualifications

• Minimum 1–3 years of administrative or office support experience.
• Diploma or Bachelor's degree in Business Administration or related field.
• Proficient in English and Bahasa Malaysia.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Familiar with document control and filing systems.
• Knowledge of basic accounting or ERP systems is an advantage.

Responsibilities

• Manage daily office operations including filing, documentation, and record keeping (physical and digital).
• Maintain proper documentation for contracts, invoices, delivery orders, and internal records.
• Handle incoming and outgoing correspondence, emails, and phone calls professionally.
• Assist in sourcing office supplies and managing office inventory.
• Liaise with suppliers, service providers, and external parties on administrative matters.
• Prepare administrative reports as required by management.
• Handles petty cash and prepare petty cash monthly report.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Provide ad-hoc administrative support to management and operations team as required.
• Support audits, inspections, and internal reviews when necessary.
• Maintain accurate records of inspections, equipment usage, and chemicals applied for each job.
• Prepare pre- and post-treatment reports for each service.
• Ensure all services comply with regulatory requirements and customer specifications.
• Keep up to date with pest control practices, new treatment technologies, and industry standards.

Skills

English proficiency

Bahasa Malaysia

Microsoft Office

Documentation & record keeping

Communication skills

Time management

Organizational skills

Education

Diploma or Bachelor’s Degree in Business Administration or related field

Tools

ERP systems

Job description

The Office Administrator is responsible for providing comprehensive administrative and office support to ensure smooth and efficient daily operations of the company. The role involves managing office administration, documentation, coordination with internal departments, and supporting management in operational and reporting matters. In addition, this position shall perform other ad-hoc tasks or assignments as directed by the superior or Management from time to time.

Job Description

Administrative & Office Management

• Manage daily office operations including filing, documentation, and record keeping (physical and digital).
• Maintain proper documentation for contracts, invoices, delivery orders, and internal records.
• Handle incoming and outgoing correspondence, emails, and phone calls professionally.

Coordination & Support

• Assist in sourcing office supplies and managing office inventory.
• Liaise with suppliers, service providers, and external parties on administrative matters.

Reporting & Compliance

• Prepare administrative reports as required by management.
• Handles petty cash and prepare petty cash monthly report.
• Ensure compliance with company policies, procedures, and regulatory requirements.

General Support

• Provide ad-hoc administrative support to management and operations team as required.
• Support audits, inspections, and internal reviews when necessary.

Documentation & Compliance

• Maintain accurate records of inspections, equipment usage, and chemicals applied for each job.
• Prepare pre- and post-treatment reports for each service.
• Ensure all services comply with regulatory requirements and customer specifications.
• Keep up to date with pest control practices, new treatment technologies, and industry standards.

Requirements and Qualifications

• Diploma or Bachelor’s Degree in Business Administration, Office Management, or related fields.
• Minimum 1–3 years of experience in an administrative or office support role.
• Proficient in English and Bahasa Malaysia.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Familiar with basic document control, filing systems, and office administration processes.
• Knowledge of basic accounting or ERP systems is an advantage.
• Strong organizational and time management abilities
• Strong communication and interpersonal skills
• High level of accuracy and attention to detail
• Sound problem-solving and decision-making skills
• Ability to multitask and work under minimal supervision
• Adaptable, proactive, and willing to learn
• Ability to work independently and as part of a team