Operation Executive (Transport)

Mekar Angkut Sdn.Bhd; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Mekar Angkut Sdn. Bhd. (MASB) is a transportation and logistics provider in Kuala Lumpur seeking an Operations Executive to oversee daily transport activities.

You will manage transport orders, coordinate deliveries, and maintain strong customer relationships to ensure smooth operations. The role requires coordinating drivers, preparing DOs and invoices, and monitoring performance metrics to drive efficiency while upholding safety and compliance standards.

Qualifications

• SPM or Diploma in Logistics, Transportation, Business Administration, or related field.
• Experience in transport or logistics operations is an advantage.
• Proficient in Microsoft Office, especially Excel.
• Good communication and coordination skills.

Responsibilities

• Serve as primary contact for customers, handling inquiries and providing delivery updates.
• Coordinate transport orders and liaise with clients to secure orders and maintain satisfaction.
• Plan and coordinate daily transport operations, including driver assignments and schedules.
• Prepare and manage DO, DN, and invoices with accuracy and timely submission.
• Monitor deliveries and vehicle movements to ensure timely completions.
• Coordinate with transport partners, vendors, and internal teams to ensure smooth operations.
• Maintain accurate records and ensure compliance with policies and safety standards.
• Track KPIs such as delivery timelines and costs, and suggest improvements.
• Maintain effective communication with customers, drivers, vendors, and teams.
• Perform other duties as assigned by Management.

Skills

Communication

Coordination

Problem-solving

Education

SPM or Diploma in Logistics/Transportation/Business Administration

Tools

Microsoft Office

Excel

Job description

Mekar Angkut Sdn. Bhd. (MASB) is a transportation and logistics company specializing in vehicle transportation and delivery services. We are committed to providing reliable, safe, and efficient transportation solutions to meet our customers' needs.

Job Summary

We are seeking a proactive and organized Operations Executive to oversee and coordinate daily transportation activities. The role involves managing transport orders, handling customer relationships, arranging deliveries, and ensuring smooth and efficient operations.

Job Responsibilities

• Serve as the primary point of contact for customers by handling inquiries, coordinating transport orders, and providing timely delivery updates.
• Liaise with existing and potential clients to secure transport orders, build strong business relationships, and maintain customer satisfaction.
• Plan, organize, and coordinate daily transport operations, including driver assignments, delivery schedules, and load arrangements.
• Prepare, process, and manage operational documents, including Delivery Orders (DO), Delivery Notes (DN), and invoices, ensuring accuracy and timely submission.
• Monitor delivery progress and vehicle movements to ensure timely deliveries and resolve any operational issues effectively.
• Coordinate with internal departments and external vendors, including transport partners, maintenance providers, and fuel suppliers, to ensure smooth daily operations.
• Maintain accurate operational records and ensure compliance with company policies, procedures, safety standards, and relevant regulatory requirements, including 5S practices.
• Monitor and track operational performance indicators (KPIs), such as delivery timelines, vehicle utilization, and operational costs, and recommend areas for improvement.
• Maintain effective communication and coordination with customers, drivers, vendors, and internal teams to ensure operational efficiency.
• Perform any other duties and responsibilities as assigned by Management from time to time.

Qualifications & Responsibilities

• SPM or Diploma in Logistics, Transportation, Business Administration, or related field.
• Experience in transport or logistics operations is an advantage.
• Proficient in Microsoft Office, especially Excel.
• Coordinate daily transport operations, driver assignments, and delivery schedules.
• Handle customer inquiries, transport orders, and delivery arrangements.
• Prepare and manage operational documents (DO, DN, and invoices).
• Monitor deliveries and ensure timely completion.
• Liaise with customers, drivers, vendors, and internal teams.
• Good communication, coordination, and problem-solving skills.

What can I earn as an Operations Executive