Operation Coordinator

Packers Xpress Sdn Bhd; Shah Alam; On-site; MYR 42,000 - 68,000; Full time

Job summary

Packers Xpress Sdn Bhd is seeking an organised and proactive Operations Coordinator in Shah Alam to manage day-to-day logistics for moving services. You will act as the central link between sales, drivers, manpower, suppliers, warehouses and service providers to ensure every confirmed job has the necessary resources arranged before moving dates.

The role requires coordinating schedules, fleet assignments, stock control and timely communications to avoid conflicts, with responsibilities spanning

Qualifications

• Ability to manage multiple moving parts in a fast-paced environment.
• Strong communication with drivers, sales, vendors and management.
• Proactive planning and scheduling to prevent conflicts.

Responsibilities

• Plan and coordinate the daily and upcoming moving job schedule.
• Assign lorries, drivers and manpower based on job requirements.
• Coordinate with outsourced manpower, transporters and contractors when needed.
• Review upcoming jobs for manpower, fleet or scheduling conflicts.
• Update management on job status and operational issues.
• Monitor vehicle servicing, PUSPAKOM inspections and maintenance schedules.
• Record stock movement and coordinate packing-material inventory.
• Arrange hotel/accommodation and logistics for outstation jobs.
• Handle packing material purchasing and sales coordination.
• Maintain accurate operational records, schedules and reports.

Skills

Organised

Coordination

Communication

Excel

Time management

Problem solving

Tools

Google Sheets

Job description

We are looking for an organised and proactive Operations Coordinator to coordinate the day-to-day operations of our moving and logistics services. This role acts as the central coordinator between our sales team, drivers, manpower, suppliers, warehouse and outsourced service providers. You will be responsible for ensuring that every confirmed job has the necessary manpower, vehicle, equipment and materials arranged before the scheduled moving date.

Key responsibilities

Plan and coordinate the daily and upcoming moving job schedule.

Assign suitable lorries, drivers and manpower based on each job’s requirements.

Coordinate with outsourced manpower, transporters and contractors when additional resources are required.

Review upcoming jobs in advance and identify potential manpower, fleet or scheduling conflicts.

Communicate job arrangements and operational instructions clearly to the relevant teams.

Coordinate with the Sales team regarding job requirements, changes and special arrangements.

Monitor the availability and condition of company vehicles.

Keep track of vehicle servicing, maintenance, repairs, PUSPAKOM inspections and other required schedules.

Coordinate with workshops and service providers when vehicle maintenance or repairs are required.

Monitor packing-material inventory and other operational stock.

Record and control stock movement, including stock-in and stock-out.

Arrange orders with suppliers before stock reaches critical levels.

Maintain accurate operational records, schedules and reports.

Update Management on job status, operational issues, vehicle status, manpower shortages and other important matters.

Respond quickly to last-minute operational changes such as manpower absence, vehicle breakdown, additional customer requirements or scheduling changes.

Part-Time Manpower Payment: Prepare and maintain accurate records of part-time and outsourced manpower attendance, completed jobs and payment calculations for submission to Management/Finance.

Outstation Job Arrangement: Coordinate all outstation job requirements, including hotel/accommodation bookings, manpower arrangements, transportation, scheduling and other necessary logistics.

Packing Material Sales & Purchasing: Manage the purchasing and selling of packing materials, including supplier orders, customer/internal orders, pricing records, stock availability and coordination of collection or delivery.

Storage Management: Manage customer storage operations, including space allocation, item movement, storage records, stock-in/stock-out documentation and coordination of items entering or leaving the warehouse. Ensure storage records are accurate and updated at all times.

Perform other operational coordination duties required to ensure jobs are completed smoothly.

About you

Is highly organised and comfortable managing several jobs at the same time.

Plans ahead rather than only reacting when problems happen.

Can work calmly when schedules change at the last minute.

Is confident communicating with drivers, movers, suppliers, contractors and management.

Follows up consistently until a task is completed.

Can make practical decisions when operational problems arise.

Keeps accurate records and does not rely solely on memory or WhatsApp conversations.

Is comfortable using Excel/Google Sheets and operational tracking systems.

Understands the importance of punctuality and deadlines.

Previous experience in operations, logistics, transportation, warehouse coordination, fleet management or similar roles would be an advantage.

What can I earn as an Operations Coordinator