Operations Manager

Hirehub Group; Iskandar Puteri; On-site; MYR 87,000 - 145,000; Full time

Job summary

Hirehub Group is seeking an experienced logistics operations leader in Iskandar Puteri to drive performance and efficiency across the distribution network. You will oversee daily activities, optimize processes, and push for continuous improvements to meet customer expectations.

The role requires extensive experience in logistics, strong stakeholder management, and a track record of delivering cost reductions and service enhancements in a complex supply chain environment.

Qualifications

• 8+ years of experience in logistics operations management with end-to-end responsibility.
• Degree in Engineering, Logistics, Supply Chain Management, or Industrial Engineering.

Responsibilities

• Lead and manage logistics operations to meet KPIs and service standards.
• Monitor P&L, establish controls, and identify cost-reduction and revenue-increasing opportunities.
• Define roles, plan for future needs, and coach staff on performance.
• Collaborate with client and staff to ensure operational effectiveness and policy adherence.
• Supervise staff and drive training and development.
• Ensure knowledge resources are accessible and usable.
• Drive Lean Warehousing and continuous process improvement.
• Meet or exceed customer metrics for cost, quality, service, and supplier performance.

Skills

Logistics operations

P&L analysis

Lean warehousing

Vendor negotiation

Customer relationship management

Transportation management

Regulatory knowledge

Education

Engineering degree

Logistics/Supply Chain qualification

Tools

MS Office

Job description

Company Background

Our client is a leading logistics provider specializing in efficient and reliable supply chain solutions tailored to complex customer needs. With extensive experience across B2B and B2C sectors, the company leverages innovation, automation, and e-commerce growth to deliver smarter and more streamlined operations. They are committed to optimizing supply chain performance and supporting business success through scalable solutions.

Job Description

• Lead and manage the logistics operations to achieve the operations key performance index andthe required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department's future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved
• Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Job Requirements

• This position requires at least 8 years of experience in logistics operations management providingoverall direction, implementation, and continuous improvement in all phases of logistics solutions.
• Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.
• Good working knowledge of the following operations areas – domestic distribution, warehouse management, inventory planning, transportation management and logistics execution systems.
• Highly developed computer skills, with a focus on MS Office suite products.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• In depth knowledge of international transportation, with regional emphasis/expertise
• Excellent negotiation experience with subcontractors, transporters, & vendors.
• Experience with customs and regulatory issues related to logistics

Location: Iskandar Puteri, Johor

Salary Range: Up to RM13k