Executive, Operations

394010-W; Puchong; On-site; MYR 42,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Career development

Health benefits

Flexible work

Collaborative culture

Job summary

394010-W is seeking an Executive, Operations in Puchong, Selangor to drive day-to-day operations. This full-time role focuses on fleet planning, safety compliance, and sustaining strong customer relationships while coordinating drivers and daily logistics.

The position emphasizes data-driven decision making, problem-solving, and the ability to adapt in a fast-paced transport environment, with opportunities for career growth and professional development within the team.

Qualifications

• Minimum 2 years of experience in a similar operations role.
• Strong understanding of operational processes, systems, and best practices in the Transport industry.
• Excellent problem-solving, decision-making, and critical thinking skills.
• Proficient in data analysis and reporting, with the ability to translate insights into actionable plans.
• Adaptable and resilient, with the ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Oversee fleet operations, daily truck utilization planning, and scheduling to meet customer requests.
• Ensure safety and regulatory compliance, monitor driver activities, and manage incidents.
• Maintain customer relationships, coordinate truck bookings, and monitor delivery KPIs.
• Coordinate with Billing and HR to handle advances, driver licenses, and trip details.
• Perform other tasks as assigned by the Superior.

Job description

As the Executive, Operations, you will play a crucial role in driving the day-to-day operations of our business in Puchong, Selangor. This full-time position is responsible for ensuring the smooth and efficient running of our operations, contributing to the overall success and growth of the organization.

What you'll be doing

Fleet Planning - Oversee the fleets under your supervision, provide Daily planning of the truck’s utilization, control and supervise drivers & fleets daily activities and movements, prepare toll summary and update drivers routing daily log for the Operation Analyst to incorporate all fleet movement data, to liaise with Operation Executive who controls and manages fleet routing to keep track of how many trucks to be allocated for one customer, to ensure the allocation of petty cash for each driver are sufficient for the trips assigned, to liaise with billings & revenue management department with regards of the petty cash and advance for the drivers and ensure truck availability to meet all requests by scheduling, forecasting and severing current used trade.

Safety, Health and Dockyard Rules & Regulations - Ensure fleet equipment are in good condition and suitable to be used and meet the customers’ Transports Handling and Regulatory Requirements, ensure the drivers obey and follow the standard operations, regulations, terms & conditions before and after loading customers' products and during the journey of their trips, monitor and ensure truck operation are incompliance with local and state rules and regulations, to remind and ensure driver is complying with regulations, laws, health and safety rules at the customers’ premises.

Customer Relationship - Provide Trucks with availability information to customers, maintain good working relationships with internal and external customers and regulatory authorities, liaise with customers with regards of truck booking, to be aware of and alert to the items of delivery and time of the delivery, to be aware on the Company’s and Customers’ KPI to achieve the agreed KPI.

Drivers - Liaise with Billing Department to arrange & release advance & petty cash to the drivers, liaise with HR Department to check, update & renew driver's license, scheduling drivers’ trips & to provide them with the details of the delivery & to ensure that the drivers arrive at the destination as planned, approve / disapprove the drivers leave applications, liaising with HR department pertaining with the misconducts committed by the drivers and to ensure drivers are well informed and go to the assigned stores.

Other tasks as and when instructed by the Superior

What we're looking for

Minimum 2 years of experience in a similar operations role, preferably within this industry

Strong understanding of operational processes, systems, and best practices in the Transport industry

Excellent problem-solving, decision-making, and critical thinking skills

Proficient in data analysis and reporting, with the ability to translate insights into actionable plans

Adaptable and resilient, with the ability to thrive in a fast-paced, dynamic environment

What we offer

Competitive remuneration package

Opportunities for career advancement and professional development

Comprehensive health and wellness benefits

Flexible work arrangements to support work-life balance

Collaborative and supportive work culture

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