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J&T Express (MALAYSIA) Sdn. Bhd. is seeking an Operations Support role to assist in daily planning, driver payment calculations, and fleet coordination across regions. The position requires strong data handling, Excel proficiency, and teamwork with Fleet and Dispatch teams.
You will monitor driver performance, coordinate with multiple departments, and ensure accurate records in Worksy and other systems while supporting the Operation Supervisor.
Assist the Operation Supervisor in daily operational planning and control.
Calculate and verify Driver Trip Allowance and other driver-related operational payments.
Coordinate with Fleet Coordinators across different regions on vehicle and driver arrangements.
Monitor and coordinate driver and vehicle allocation according to operational requirements.
Monitor driver performance and assist in driver assessment and evaluation.
Follow up on driver attendance, performance, operational issues and related matters.
Monitor the proper use of Worksy and other operational systems.
Ensure operational data and system records are accurate and updated.
Prepare and verify operational reports and driver-related data.
Identify discrepancies in driver payments, trip records and operational data.
Assist the Operation Supervisor in handling operational issues and follow-up actions.
Coordinate with Fleet, Dispatch and other relevant teams to ensure smooth operations.
Perform other operational duties assigned by the Operation Supervisor.
Diploma or Degree in Logistics, Transportation, Business Administration, or related fields.
Experience in logistics, transportation, fleet operations is an advantage.
Good numerical and analytical skills.
Good communication and coordination skills.
Able to work with large amounts of operational data accurately.
Good knowledge of Microsoft Excel is required.
Experience using Worksy or other operational systems is an advantage.
Able to coordinate with multiple teams and follow up on operational matters.
Detail-oriented, responsible and able to work under pressure.
Numerical & Analytical Skills
Microsoft Excel
Data Management
Fleet Coordination
Driver Performance Monitoring
Payroll / Allowance Calculation
System Management
Communication & Coordination
Problem Solving
Attention to Detail
Logistics, Freight & Delivery Services More than 10,000 employees
J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.
Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.
J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.
Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.