Operation Admin Assistant

Private Advertiser; Puchong; On-site; MYR 31,000 - 54,000; Full time

Job summary

Private Advertiser in Malaysia is seeking a Cleaning Operations Coordinator to coordinate and monitor daily cleaning activities at customer sites, ensuring deployments are timely and standards are met.

You will prepare staff rosters and attendance records, monitor attendance and leave, inspect sites for quality, and assist payroll data preparation and reporting. The role involves supervising cleaning personnel and maintaining accurate documentation.

Responsibilities

• Coordinate daily cleaning operations at customer sites.
• Prepare and maintain staff rosters and attendance records.
• Monitor employee attendance, punctuality, absenteeism, leave, medical leave, and replacement arrangements.
• Conduct regular site inspections to ensure cleaning work is carried out according to required standards.
• Monitor employees' compliance with cleaning procedures, work instructions, PPE requirements, dress code, and customer site rules.
• Follow up on customer complaints, service issues, and corrective actions.
• Coordinate with site supervisors and cleaning personnel to resolve operational issues.
• Assist in implementing corrective and preventive actions arising from inspections, complaints, incidents, or audits.
• Assist management during customer inspections, audits, meetings, and site assessments.
• Maintain accurate employee and operational records.
• Assist in payroll-related data preparation, including attendance, overtime, allowances, deductions, and unpaid leave information.
• Maintain employee documentation such as identification documents, employment records, training records, medical records, and other relevant documents.
• Prepare reports, letters, notices, memos, forms, and other operational documents as required.

Job description

Coordinate and monitor daily cleaning operations at customer sites.

Prepare and maintain staff duty rosters, work schedules, deployment lists, and attendance records.

Monitor employee attendance, punctuality, absenteeism, leave, medical leave, and replacement arrangements.

Conduct regular site inspections to ensure cleaning work is carried out according to required standards.

Monitor employees' compliance with cleaning procedures, work instructions, PPE requirements, dress code, and customer site rules.

Follow up on customer complaints, service issues, and corrective actions.

Coordinate with site supervisors and cleaning personnel to resolve operational issues.

Assist in implementing corrective and preventive actions arising from inspections, complaints, incidents, or audits.

Assist management during customer inspections, audits, meetings, and site assessments.

Maintain accurate employee and operational records.

Assist in payroll-related data preparation, including attendance, overtime, allowances, deductions, and unpaid leave information.

Maintain employee documentation such as identification documents, employment records, training records, medical records, and other relevant documents.

Prepare reports, letters, notices, memos, forms, and other operational documents as required.