Onsite System Ops Engineer | Shift & Accommodation

Swisslog; Nilai; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

3-year contract

Accommodation provided

Job summary

Swisslog is seeking an onsite software support professional for their Bandar Enstek, Seremban location in Malaysia. The role involves providing post‑implementation software support and ensuring systems operate within service levels while coordinating with the back‑office Level 2 team in Malaysia.

The ideal candidate holds a Bachelor’s degree in Computer Science or IT with at least 2 years of experience, strong Java skills, and a customer‑centric mindset.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent).
• At least 2 years of relevant working experience.
• Proficiency in Java and strong troubleshooting skills.

Responsibilities

• Provide onsite software support following project implementation.
• Restore system operations within defined service levels and timelines.
• Serve as the primary liaison between customers and Level 2 support in Malaysia.
• Assist with system commissioning and onsite deployment during projects.
• Record incidents accurately in the CMMS system and maintain system reliability.

Skills

Java

Analytical thinking

Customer focus

Team player

Overtime adaptability

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

CMMS

Job description

Swisslog is seeking an onsite software support professional for their Bandar Enstek, Seremban location in Malaysia. The role involves providing post‑implementation software support and ensuring systems operate within service levels while coordinating with the back‑office Level 2 team in Malaysia.

The ideal candidate holds a Bachelor’s degree in Computer Science or IT with at least 2 years of experience, strong Java skills, and a customer‑centric mindset.