Onboarding Operations Specialist - Corporate Clients

MetaComp; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

MetaComp is seeking an Onboarding Operations Specialist to manage end-to-end corporate client onboarding with a focus on compliance and a high level of client service. You will collaborate with Compliance, Sales, Product, and Operations to ensure timely, accurate onboarding that meets regulatory expectations.

The role emphasizes strong client communication, hands-on onboarding experience, and a problem-solving mindset in a fast-paced fintech environment.

Qualifications

• Experience in corporate client onboarding, fintech, payments, or financial services.
• Hands-on onboarding of corporate clients end-to-end.
• Familiarity with name screening, SOF/SOW, and corporate KYC.

Responsibilities

• Manage end-to-end corporate client onboarding, from documents to go-live.
• Coordinate with Compliance, Sales, Legal, and Operations to resolve issues.
• Communicate onboarding timelines, requirements, and regulatory obligations clearly.

Skills

Verbal communication

Written communication

Client empathy

Problem solving

Attention to detail

Stakeholder management

Regulatory mindset

Tools

CRM systems

Onboarding/KYC tools

Name screening

SOF/SOW assessment

KYC reviews

Job description

MetaComp is seeking an Onboarding Operations Specialist to manage end-to-end corporate client onboarding with a focus on compliance and a high level of client service. You will collaborate with Compliance, Sales, Product, and Operations to ensure timely, accurate onboarding that meets regulatory expectations.

The role emphasizes strong client communication, hands-on onboarding experience, and a problem-solving mindset in a fast-paced fintech environment.