Client Support & Operations Specialist

WeTrade; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

WeTrade in Kuala Lumpur, Malaysia is seeking a Client Support and Operations Specialist to deliver prompt, professional client and partner support. The role combines client support with operational tasks, including inquiries, account setups, agent onboarding, rebate configuration, and internal coordination across departments.

The position emphasizes timely communication, accuracy, and cross-functional teamwork to ensure high-quality service and smooth processing across the client lifecycle.

Responsibilities

• Provide timely and professional support via email
• Handle inquiries and client coordination
• Assist with account setups and agent onboarding
• Support rebate configuration and cross-department coordination

Job description

About the role:

The Client Support and Operations Specialist is responsible for delivering prompt, professional, and high-quality support to clients and partners of the brokerage. This role combines client support and operational functions, including handling inquiries, account setups, assisting with agent onboarding, rebate configuration, and supporting internal coordination across departments.__

Your Mission:

Sales and Client Support_

• Provide timely and professional support via email, ...