On-Site Customer Support & Order Coordinator (Bilingual)

Budget Champ Sdn. Bhd.; Klang City, Port Klang; On-site; MYR 30,000 - 46,000; Full time

Job summary

Budget Champ Sdn. Bhd. in Klang, Selangor, seeks a customer service assistant to handle enquiries, process orders, follow up on delivery status and product availability.

You will maintain accurate customer and order records, support routine admin tasks, and coordinate with internal sales, technical and operations teams to deliver timely customer support. Fresh graduates are welcome; fluent in Mandarin, English and Bahasa Malaysia; on-site at Sungai Kapar Indah, Selangor, with Monday–Friday plus

Qualifications

• Fresh graduates and candidates with relevant customer service, sales support or administrative experience.
• Ability to communicate in Mandarin, English and Bahasa Malaysia.
• On-site location: Sungai Kapar Indah, Selangor.

Responsibilities

• Handle customer enquiries through relevant channels.
• Process customer orders and coordinate follow-up.
• Follow up on delivery status and product availability.
• Maintain accurate customer, order and delivery records.
• Prepare basic documentation, filing and routine administrative support.
• Coordinate with internal sales, technical and operations teams to provide timely customer support.

Skills

Customer service

Administrative work

Attention to detail

Team collaboration

Multilingual communication

Tools

Microsoft Office

MS Excel

MS Word

Job description

Budget Champ Sdn. Bhd. in Klang, Selangor, seeks a customer service assistant to handle enquiries, process orders, follow up on delivery status and product availability.

You will maintain accurate customer and order records, support routine admin tasks, and coordinate with internal sales, technical and operations teams to deliver timely customer support. Fresh graduates are welcome; fluent in Mandarin, English and Bahasa Malaysia; on-site at Sungai Kapar Indah, Selangor, with Monday–Friday plus