Bilingual Admin & Customer Support

OEGroup; Malaysia; On-site; MYR 26,784 - 35,712; Full time

Job summary

OEGroup is seeking an Admin Assistant to provide administrative and customer support for smooth daily operations, handling enquiries, processing orders, coordinating with internal teams, and keeping accurate records.

Preference for Mandarin due to customer base; Bahasa Malaysia and English are an advantage. Fresh graduates and SPM leavers are welcome, with a positive attitude and willingness to learn.

Qualifications

• Fresh graduates and SPM leavers welcome.
• Mandarin is preferred due to customer base; Bahasa Malaysia and English a plus.
• Positive attitude, responsible, and willing to learn.
• Good communication and interpersonal skills.
• Basic computer knowledge (Microsoft Office, Google Workspace).

Responsibilities

• Handle customer enquiries via phone, WhatsApp, and social media.
• Process customer orders and follow up on order status.
• Coordinate with internal departments to ensure smooth service delivery.
• Assist in course and event operations when required.
• Maintain accurate customer and order records.
• Provide excellent customer service and build positive customer relationships.

Skills

Communication skills

Interpersonal skills

Basic computer knowledge

Mandarin

Bahasa Malaysia

English

Tools

Microsoft Office

Google Workspace

Job description

OEGroup is seeking an Admin Assistant to provide administrative and customer support for smooth daily operations, handling enquiries, processing orders, coordinating with internal teams, and keeping accurate records.

Preference for Mandarin due to customer base; Bahasa Malaysia and English are an advantage. Fresh graduates and SPM leavers are welcome, with a positive attitude and willingness to learn.