Office & Administration Manager (Retail / Operations)

Midas Merge Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Medical benefits

EPF contribution

Employee purchase privileges

Long service award

Career development

Job summary

MidasMart, managed by Midas Merge Sdn. Bhd., is a leading wholesale and retail grocery supermarket based in Johor Bahru, Malaysia.

We seek an Office & Administration Manager to oversee office administration, documentation, compliance and cross-department follow-ups within our retail operations. You will coordinate with the CEO, Management and Department Heads, tracking actions and audit findings, while ensuring smooth SOPs and cost-efficient operations.

Qualifications

• Diploma or Degree in Business Administration, Management or related field.
• 3–5 years of relevant administration experience, with supervisory exposure.
• Strong in documentation, filing, reporting and coordination.
• Ability to follow up, monitor and close tasks across departments.
• Highly organized, detail-oriented and able to work independently.
• Comfortable communicating with the CEO, Management and Department Heads.
• Proficient in MS Word and Excel or Google Workspace.
• Good communication in English and Bahasa Malaysia.
• Retail/supermarket/multi-branch ops experience is a plus.
• Exposure to audit, compliance, SOPs, vendor mgmt or PO tracking is beneficial.

Responsibilities

• Manage daily office and administrative operations to ensure efficiency and compliance.
• Coordinate the Audit, Loss Prevention/Stock Take and Office & Operations Administration teams.
• Maintain a proper company-wide filing and document control system.
• Ensure records, licenses, permits and certifications are updated and audit-ready.
• Track and follow up on instructions, meeting action items and audit findings until closure.
• Prepare progress reports and administrative updates for the CEO and Management.
• Review and improve administrative SOPs, workflows and internal controls.
• Coordinate office procurement, suppliers, maintenance, pest control and admin expenses.
• Monitor the administration budget and identify cost-saving opportunities.
• Support new outlet, division or business setup from an administrative perspective.
• Work with Department Heads to ensure timely submissions of documents and reports.
• Handle other administrative responsibilities assigned by Management.

Skills

Documentation

Reporting

Coordination

Independent work

Education

Diploma or Degree in Business Administration/Management

Tools

Microsoft Word

Excel

Google Workspace

Job description

Office & Administration Manager (Retail / Operations)

We are looking for a hands-on and highly organized Office & Administration Manager to oversee office administration, documentation, compliance and cross-departmental follow-ups within our retail operations.

This is more than a routine administrative role. You will serve as a key coordination point between the CEO, Management and Department Heads, ensuring management instructions, meeting action items and audit findings are properly tracked and followed through to completion.

Key Responsibilities

Manage daily office and administrative operations to ensure efficiency and compliance.

Coordinate the Audit, Loss Prevention/Stock Take and Office & Operations Administration teams.

Maintain a proper company-wide filing and document control system.

Ensure records, licenses, permits and certifications are updated and audit-ready.

Track and follow up on instructions, meeting action items and audit findings until closure.

Prepare progress reports and administrative updates for the CEO and Management.

Review and improve administrative SOPs, workflows and internal controls.

Coordinate office procurement, suppliers, maintenance, pest control and administrative expenses.

Monitor the administration budget and identify practical cost-saving opportunities.

Support new outlet, division or business setup from an administrative perspective.

Work closely with Department Heads to ensure timely submission of required documents and reports.

Handle other administrative responsibilities assigned by Management.

Requirements

Diploma or Degree in Business Administration, Management or a related field.

Minimum 3 to 5 years of relevant administration experience, preferably with supervisory responsibility.

Strong in documentation, filing, reporting and administrative coordination.

Proven ability to follow up, monitor and close tasks across different departments.

Highly organized, firm, detail-oriented and able to work independently.

Comfortable communicating directly with the CEO, Management and Department Heads.

Proficient in Microsoft Word and Excel or Google Workspace.

Good communication skills in English and Bahasa Malaysia.

Experience in retail, supermarket or multi-branch operations is an advantage.

Exposure to audit, compliance, SOP development, vendor management or PO tracking is an added advantage.

Ideal Candidate

We are looking for someone who is:

Strong in follow-up and execution

Systematic and highly organized

Confident when dealing with different departments

Firm but professional

Detail-oriented in paperwork and reporting

Able to work independently with minimal supervision

Focused on completing tasks, not merely forwarding instructions

Why Join Us?

Competitive salary based on experience

Performance bonus and annual salary review

Medical benefits and medical-card coverage, subject to eligibility

Additional employer EPF contribution, subject to eligibility

Employee purchase privileges

Long Service Award

Career development and internal advancement opportunities

MidasMart, managed by Midas Merge Sdn. Bhd., is a leading wholesale and retail grocery supermarket established in 2002 and based in Johor Bahru, Malaysia. Our 80,000 sq. ft. flagship store offers a wide range of groceries, fresh produce, household essentials, and FMCG products to both retail and wholesale customers. With over 200 employees, RM5 million paid-up capital, and annual revenue exceeding RM45 million, we continue to expand through banner stores and a food distribution centre. We are committed to quality, value, innovation, and delivering an excellent shopping experience.

MidasMart, managed by Midas Merge Sdn. Bhd., is a leading wholesale and retail grocery supermarket established in 2002 and based in Johor Bahru, Malaysia. Our 80,000 sq. ft. flagship store offers a wide range of groceries, fresh produce, household essentials, and FMCG products to both retail and wholesale customers. With over 200 employees, RM5 million paid-up capital, and annual revenue exceeding RM45 million, we continue to expand through banner stores and a food distribution centre. We are committed to quality, value, innovation, and delivering an excellent shopping experience.