Retail Operations & Administration Lead

Midas Merge Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Medical benefits

EPF contribution

Employee purchase privileges

Long service award

Career development

Job summary

MidasMart, managed by Midas Merge Sdn. Bhd., is a leading wholesale and retail grocery supermarket based in Johor Bahru, Malaysia.

We seek an Office & Administration Manager to oversee office administration, documentation, compliance and cross-department follow-ups within our retail operations. You will coordinate with the CEO, Management and Department Heads, tracking actions and audit findings, while ensuring smooth SOPs and cost-efficient operations.

Qualifications

• Diploma or Degree in Business Administration, Management or related field.
• 3–5 years of relevant administration experience, with supervisory exposure.
• Strong in documentation, filing, reporting and coordination.
• Ability to follow up, monitor and close tasks across departments.
• Highly organized, detail-oriented and able to work independently.
• Comfortable communicating with the CEO, Management and Department Heads.
• Proficient in MS Word and Excel or Google Workspace.
• Good communication in English and Bahasa Malaysia.
• Retail/supermarket/multi-branch ops experience is a plus.
• Exposure to audit, compliance, SOPs, vendor mgmt or PO tracking is beneficial.

Responsibilities

• Manage daily office and administrative operations to ensure efficiency and compliance.
• Coordinate the Audit, Loss Prevention/Stock Take and Office & Operations Administration teams.
• Maintain a proper company-wide filing and document control system.
• Ensure records, licenses, permits and certifications are updated and audit-ready.
• Track and follow up on instructions, meeting action items and audit findings until closure.
• Prepare progress reports and administrative updates for the CEO and Management.
• Review and improve administrative SOPs, workflows and internal controls.
• Coordinate office procurement, suppliers, maintenance, pest control and admin expenses.
• Monitor the administration budget and identify cost-saving opportunities.
• Support new outlet, division or business setup from an administrative perspective.
• Work with Department Heads to ensure timely submissions of documents and reports.
• Handle other administrative responsibilities assigned by Management.

Skills

Documentation

Reporting

Coordination

Independent work

Education

Diploma or Degree in Business Administration/Management

Tools

Microsoft Word

Excel

Google Workspace

Job description

MidasMart, managed by Midas Merge Sdn. Bhd., is a leading wholesale and retail grocery supermarket based in Johor Bahru, Malaysia.

We seek an Office & Administration Manager to oversee office administration, documentation, compliance and cross-department follow-ups within our retail operations. You will coordinate with the CEO, Management and Department Heads, tracking actions and audit findings, while ensuring smooth SOPs and cost-efficient operations.