Office Admin - Customer Relation

Kabinet Guru Enterprise; Negeri Sembilan; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

Generous annual and sick leave entitl.

Professional development opportunities

Collaborative team culture

Dynamic and fast-paced work env.

Job summary

Kabinet Guru Enterprise' is seeking an Office Admin - Customer Relation to join our Nilai, Negeri Sembilan team. This full-time role focuses on keeping office operations smooth and delivering outstanding customer service in a dynamic environment.

You will support the customer relations team, handle inquiries, manage records, process orders, and coordinate with other departments. A minimum of two years in administration or customer service is required, with strong communication and organisational

Qualifications

• At least 2 years of experience in an administrative or customer service role.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and able to learn new software quickly.
• Able to prioritise tasks and work efficiently under pressure.

Responsibilities

• Providing efficient administrative support to the customer relations team.
• Handling incoming calls, emails and enquiries from customers in a professional manner.
• Maintaining detailed records of customer interactions and following up on issues.
• Assisting with processing of customer orders and liaising with other departments as needed.
• Organising and managing the office filing system to keep records up-to-date and accessible.
• Providing general office support such as scheduling meetings, ordering stationery, and maintaining a tidy workspace.

Skills

Communication

Organisational skills

Time management

Attention to detail

Adaptability

Tools

Microsoft Office

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking an exceptional Office Admin - Customer Relation to join our dynamic team at Kabinet Guru Enterprise'. In this full-time role based in Nilai, Negeri Sembilan, you will play a crucial part in ensuring the smooth running of our office operations and providing outstanding customer service.

What you'll be doing

• Providing efficient administrative support to the customer relations team
• Handling incoming calls, emails and enquiries from customers in a professional and courteous manner
• Maintaining detailed records of customer interactions and following up on any outstanding issues
• Assisting with the processing of customer orders and liaising with other departments as needed
• Organising and managing the office filing system to ensure all records are up-to-date and easily accessible
• Providing general office support, such as scheduling meetings, ordering stationery and maintaining a tidy work environment

What we're looking for

• At least 2 years of experience in a similar administrative or customer service role
• Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a professional and friendly manner
• Strong organisational and time management skills, with the ability to prioritise tasks and work efficiently
• Proficient in using Microsoft Office suite, with the ability to learn new software and systems quickly
• A keen eye for detail and a commitment to delivering high-quality work
• A flexible and adaptable approach to work, with the ability to cope well under pressure

What we offer

At Kabinet Guru Enterprise', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Generous annual leave and sick leave entitlements
• Opportunities for professional development and career advancement
• A friendly and collaborative team culture
• A dynamic and fast-paced work environment

About us

Kabinet Guru Enterprise' is a leading provider of office furniture and equipment, serving customers across the region. With a focus on innovation, quality, and exceptional customer service, we have built a strong reputation in the industry. Join our team and be part of our continued growth and success.