Office Admin Assistant

Private Advertiser; Seremban; On-site; MYR 27,000 - 47,000; Full time

Job summary

Private Advertiser is seeking an Office Administrator to handle daily office operations, filing, data entry, and clerical tasks. The role involves supporting management and other departments with administrative matters and maintaining accurate records of company activities.

You will respond to customer enquiries across WhatsApp, phone, social media, and in-person visits, providing professional, prompt, and accurate information.

Qualifications

• Experience in general office administration and clerical tasks.
• Ability to handle customer inquiries via multiple channels.
• Familiarity with stock/inventory records and supplier coordination.

Responsibilities

• Handle daily office administration and routine office operations.
• Manage filing, documentation, data entry, records and general clerical work.
• Assist management and other departments with administrative matters.
• Maintain proper records and documents for company activities.
• Handle customer enquiries through WhatsApp, phone calls, social media, online platforms and walk-in customers.
• Respond to customer enquiries professionally and promptly with accurate information.
• Handle customer follow-ups, feedback, complaints and after-sales service matters.
• Coordinate with internal teams to resolve customer issues and ensure proper follow-up.
• Maintain records of customer enquiries, service cases and follow-up status.
• Follow up with customers regarding orders, deliveries, appointments and related matters.
• Stock & Office Support: Monitor and maintain stock records; assist in stock checking and movements.
• Assist in sourcing, quotations, and communicating with suppliers; maintain supplier records.

Skills

Office administration

Customer service

Records management

Education

High school diploma or equivalent

Tools

MS Office

Data entry

Job description

Handle daily office administration and ensure smooth running of routine office operations.

Manage filing, documentation, data entry, records and general clerical work.

Assist management and other departments with administrative and operational matters.

Maintain proper records and documents for company activities.

Handle customer enquiries through WhatsApp, phone calls, social media, online platforms and walk-in customers.

Respond to customer enquiries professionally and promptly, and provide accurate product and service information.

Handle customer follow-ups, feedback, complaints and after-sales service matters.

Coordinate with the relevant internal team to resolve customer issues and ensure proper follow-up until completion.

Maintain records of customer enquiries, service cases and follow-up status.

Follow up with customers regarding orders, deliveries, appointments and other related matters.

Stock & Office Support

Monitor and maintain proper stock/inventory records.

Assist with stock checking and ensure stock records are updated accurately.

Assist in coordinating stock movement, deliveries and other operational requirements.

Ensure necessary office and operational supplies are properly recorded and maintained.

Assist in sourcing and communicating with suppliers when required.

Obtain quotations and assist in comparing prices and purchasing arrangements.

Follow up with suppliers regarding quotations, orders and deliveries.

Maintain proper records of suppliers and purchasing documents.

General Responsibilities

Assist the sales and operations team in day-to-day activities.

Learn and understand the company's products, services, procedures and systems.

Take ownership of assigned tasks and ensure they are completed properly and on time.

Perform other reasonable duties and responsibilities assigned by management.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as an office administrator?
• Which of the following types of qualifications do you have?

What can I earn as an Office Administrator