Office Admin Assistant

Jobstreet Malaysia; Seremban; On-site; MYR 30,000 - 42,000; Full time

Job summary

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Handle daily office administration and ensure smooth running of routine office operations.

Manage filing, documentation, data entry, records and general clerical work. Assist management and other departments with administrative and operational matters. Maintain proper records and documents for company activities.

Qualifications

• Experience in office administration is preferred.
• Good data entry and record-keeping skills.
• Strong communication and customer service abilities.

Responsibilities

• Handle daily office administration and ensure smooth running of routine office operations.
• Manage filing, documentation, data entry, records and clerical work.
• Assist management and other departments with administrative and operational matters.
• Maintain proper records and documents for company activities.
• Handle customer enquiries through WhatsApp, phone calls, social media, online platforms and walk-in customers.
• Respond to customer enquiries professionally and promptly, and provide accurate product and service information.
• Handle customer follow-ups, feedback, complaints and after-sales service matters.
• Coordinate with the relevant internal team to resolve customer issues and ensure proper follow-up until completion.
• Maintain records of customer enquiries, service cases and follow-up status.
• Follow up with customers regarding orders, deliveries, appointments and other related matters.
• Monitor and maintain proper stock/inventory records.
• Assist with stock checking and ensure stock records are updated accurately.
• Assist in coordinating stock movement, deliveries and other operational requirements.
• Ensure necessary office and operational supplies are properly recorded and maintained.
• Assist in sourcing and communicating with suppliers when required.
• Obtain quotations and assist in comparing prices and purchasing arrangements.
• Follow up with suppliers regarding quotations, orders and deliveries.
• Maintain proper records of suppliers and purchasing documents.
• Assist the sales and operations team in day-to-day activities.
• Learn and understand the company's products, services, procedures and systems.
• Take ownership of assigned tasks and ensure they are completed properly and on time.
• Perform other reasonable duties and responsibilities assigned by management.

Skills

Office administration

Data entry

Customer service

Stock management

Vendor coordination

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Handle daily office administration and ensure smooth running of routine office operations.

Manage filing, documentation, data entry, records and general clerical work.

Assist management and other departments with administrative and operational matters.

Maintain proper records and documents for company activities.

Handle customer enquiries through WhatsApp, phone calls, social media, online platforms and walk-in customers.

Respond to customer enquiries professionally and promptly, and provide accurate product and service information.

Handle customer follow-ups, feedback, complaints and after-sales service matters.

Coordinate with the relevant internal team to resolve customer issues and ensure proper follow-up until completion.

Maintain records of customer enquiries, service cases and follow-up status.

Follow up with customers regarding orders, deliveries, appointments and other related matters.

Stock & Office Support

Monitor and maintain proper stock/inventory records.

Assist with stock checking and ensure stock records are updated accurately.

Assist in coordinating stock movement, deliveries and other operational requirements.

Ensure necessary office and operational supplies are properly recorded and maintained.

Assist in sourcing and communicating with suppliers when required.

Obtain quotations and assist in comparing prices and purchasing arrangements.

Follow up with suppliers regarding quotations, orders and deliveries.

Maintain proper records of suppliers and purchasing documents.

General Responsibilities

Assist the sales and operations team in day-to-day activities.

Learn and understand the company's products, services, procedures and systems.

Take ownership of assigned tasks and ensure they are completed properly and on time.

Perform other reasonable duties and responsibilities assigned by management.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

Do you want to receive recommendations for similar jobs?