Night-Shift Logistics Coordinator (24/7)

Hapag Lloyd; Malaysia; On-site; MYR 29,000 - 58,000; Full time

Job summary

Hapag Lloyd in Malaysia is seeking a Logistics Operations Associate to support bookings, documentation, and import/export processes on a night-shift rotation.

You will handle creation and adjustments of bookings, ensure compliance to country rules, and maintain accurate invoicing and records. The role requires communication skills in English and the ability to manage multiple priorities in a demanding 24/7 environment.

Qualifications

• 0–3 years of experience in customer service or operations roles.
• Fresh graduates are encouraged to apply.
• Shift rotation is mandatory to support 24/7 operations.
• Ability to manage multiple priorities and work under pressure.

Responsibilities

• Creation of bookings as per customer instructions.
• Ensuring all bookings comply with rules, regulations, and country-specific requirements.
• Processing amendments or cancellations based on updated customer information.
• Prioritization of activities based on urgency and FIFO discipline.
• Error tracking and continuous feedback-based improvement.

Skills

Communication

Time management

Detail oriented

Pressure handling

Multitasking

Education

Bachelor's degree in Business Administration, Logistics, Supply Chain Management

Tools

Excel

Word

Outlook

Job description

Hapag Lloyd in Malaysia is seeking a Logistics Operations Associate to support bookings, documentation, and import/export processes on a night-shift rotation.

You will handle creation and adjustments of bookings, ensure compliance to country rules, and maintain accurate invoicing and records. The role requires communication skills in English and the ability to manage multiple priorities in a demanding 24/7 environment.