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J&T Express Malaysia is seeking a Network Management Executive (Market Research) to analyze monthly market data and gather external information for senior management. You will clean, model, and validate datasets and deliver actionable insights on platform trends and competitor movements.
Requirements include a Diploma or Bachelor’s in Business, Logistics, or Data Analytics, with at least one year of related experience. Proficiency in Excel and exposure to BI tools or Python are a plus.
We are looking for a proactive and detail‑oriented professional to join our team as a Network Management Executive (Market Research). This role combines data analysis and market information collection, ensuring accurate insights for management decision‑making and monthly research reports.
Market Research Data Analysis
Organize, clean, model, validate, and analyze monthly market research data to produce reliable data sets and actionable insights for management.
Perform anomaly checks including missing values, duplicate entries, formula errors, abnormal ratios, and chart range gaps.
Deliver analytical outputs such as platform trend changes, competitor market share shifts, CR concentration changes, anomaly explanations, and executive summaries.
Market Research Information Collection
Collect, verify, and maintain external market information, competitor courier data, platform business updates, and methodology changes to ensure a stable data source for monthly reports.
Liaise with external contacts, competitors, and platform representatives to gather market and platform data on a monthly basis.
Verify anomalies, data gaps, methodology changes, and large fluctuations through secondary confirmation.
Diploma or Bachelor’s degree in Business, Logistics, Data Analytics, or related field.
Minimum 1 year of experience in data analysis, market research, business analysis, or logistics/e‑commerce industry preferred.
Strong initiative in driving external information collection, with clear documentation of verification processes and timely follow‑up on pending responses.
Ability to identify the impact of platform policies, competitor actions, customer changes, and methodology adjustments on data accuracy.
Proficiency in Microsoft Excel (pivot tables, formulas, charts, and basic data cleaning).
Knowledge of BI tools or Python is an added advantage.
Strong analytical skills with the ability to translate complex data into concise conclusions and management‑friendly summaries.
Perks and benefits Medical Miscellaneous allowance Sports (e.g. Gym) Birthday event, Teambuilding, Paternity leave
J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.
Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.
J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.
Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.