MIS Officer

EPS Malaysia; Malaysia; On-site; MYR 54,000 - 84,000; Full time

Job summary

EPS Malaysia is seeking an Executive / Senior Executive Operations (Logistics) to manage shipping and logistics documentation, ensuring compliance with import/export rules.

Role involves coordinating with Customer Service and Sales, organizing truck loads and routes, reviewing documents for contracts, and facilitating payment approvals. Requires problem solving, analytical thinking, and Mandarin proficiency for client communication.

Qualifications

• Candidates must possess at least a Diploma/Degree or equivalent.
• Minimum 3–5 years of working experience in warehouse management, preferably in logistics or manufacturing.
• Proficient computer literacy: Excel, Word, PowerPoint, etc.

Responsibilities

• Handle the full spectrum of shipping and logistics documents and ensure compliance with import/export regulations.
• Collaborate with Customer Service and Sales to resolve customer issues promptly.
• Organize truck loads and routing schedules for efficiency and profitability.
• Review shipping/logistics documents for contract terms and obtain approvals for payments.
• Demonstrate problem solving, critical thinking and analytical skills to implement solutions.

Skills

Warehouse management

Interpersonal skills

Problem solving

Analytical ability

Organizational skills

Planning

Independence

Initiative

Mandarin communication

Education

Diploma/Degree or equivalent

Tools

Excel

Word

PowerPoint

Job description

Executive / Senior Executive Operation (Logistics)

Handle the full spectrum of shipping and logistics documents, ensuring compliance with import and export regulations.

Collaborates with Customer Service and Sales Team to solve customer issues as they arise.

Works to organize truck loads and routing schedules for increased efficiency and profitability.

Review shipping and logistics documents (import and export shipments) for contract terms and obtain relevant approval from the purchaser for payment remittance.

Demonstrated problem solving, critical thinking and analytical skills are required; ability to apply knowledge and experience to implement solutions and analyze new issues is critical.

To ensure effective two-way communication and liaise with departments to be aware of issues affecting the logistics of vehicle movement.

Carry out regular vehicle gate checks to ensure continued compliance.

Liaise with in-house and third-party transporters to plan deliveries with minimum failure.

To effectively allocate jobs to drivers, ensuring that full information is given, and all paperwork is completed and checked for the delivery and collection of vehicles

To control costs through effective geographical planning and utilization of return trips, monitoring the location of the Drivers and vehicles on route against arrival times

Arrange for insurer adjusters/independent bodies/surveyors for cargo reported/received in damaged condition to mitigate business risk.

Responsible for General issue Reporting & handling- Accident/ cargo drop/ cargo missing

Handle and control petty cash (keep update the report)

Responsible for the preparation of appropriate and accurate logistics reports for upper management

Assist in overseeing and managing overall operational control, cost of goods , insurance premiums ,including budget preparation and cost management

Monitor ongoing project activities and evaluate performance on a weekly and monthly basis.

Perform any other jobs / function which may assigned by the superior or management from time to time.

Job Requirement:

Candidates must possess at least a Diploma/Degree or equivalent.

Minimum of 3-5 years of working experience in warehouse management, preferably in the logistics or manufacturing industry.

Computer literate (Excel, words, PowerPoint and etc.

Strong interpersonal skills, problem solver and planner with organizational and analytical ability.

Resourceful and independent with good initiative, interpersonal, and problem-solving skills.

We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.