Market Research Data Analysis Specialist

J&T EXPRESS (MALAYSIA) SDN. BHD.; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Sports (Gym)

Birthday event

Teambuilding

Paternity leave

Job summary

J&T Express Malaysia is seeking a Market Research Data Analysis Specialist to turn monthly market data into reliable insights for management. You will combine data analysis with external information gathering to shape business decisions and reports.

The role requires a Diploma or Bachelor's in Business, Logistics, or Data Analytics, plus 3+ years in data/market analysis within logistics or e‑commerce. Proficiency in Excel, with knowledge of BI tools or Python, is a strong plus.

Qualifications

• Diploma or Bachelor’s degree in Business, Logistics, Data Analytics, or related field.
• Minimum 3 years of experience in data analysis, market research or logistics/e‑commerce.
• Strong initiative in external information collection with documented verification processes.

Responsibilities

• Organize, clean, model, validate, and analyze monthly market research data for insights.
• Produce data sets and actionable insights for management and monthly reports.
• Perform anomaly checks: missing values, duplicates, formula errors, abnormal ratios.
• Deliver outputs such as platform trend changes and executive summaries.
• Collect and verify external market information to support monthly reports.
• Liaise with external contacts to gather market data monthly and confirm anomalies.

Skills

Data analysis

Market research

Business analysis

Logistics/e-commerce

Education

Bachelor’s degree in Business/Logistics/Data Analytics

Tools

Python

BI tools

Excel

Job description

Market Research Data Analysis Specialist

We are looking for a proactive and detail‑oriented professional to join our team as a Market Research & Data Analysis Specialist. This role combines data analysis and market information collection, ensuring accurate insights for management decision‑making and monthly research reports.

Key Responsibilities

Market Research Data Analysis

Organize, clean, model, validate, and analyze monthly market research data to produce reliable data sets and actionable insights for management.

Perform anomaly checks including missing values, duplicate entries, formula errors, abnormal ratios, and chart range gaps.

Deliver analytical outputs such as platform trend changes, competitor market share shifts, CR concentration changes, anomaly explanations, and executive summaries.

Market Research Information Collection

Collect, verify, and maintain external market information, competitor courier data, platform business updates, and methodology changes to ensure a stable data source for monthly reports.

Liaise with external contacts, competitors, and platform representatives to gather market and platform data on a monthly basis.

Verify anomalies, data gaps, methodology changes, and large fluctuations through secondary confirmation.

Requirements

Diploma or Bachelor’s degree in Business, Logistics, Data Analytics, or related field.

Minimum 3 years of experience in data analysis, market research, business analysis, or logistics/e‑commerce industry preferred.

Strong initiative in driving external information collection, with clear documentation of verification processes and timely follow‑up on pending responses.

Ability to identify the impact of platform policies, competitor actions, customer changes, and methodology adjustments on data accuracy.

Proficiency in Microsoft Excel (pivot tables, formulas, charts, and basic data cleaning).

Knowledge of BI tools or Python is an added advantage.

Strong analytical skills with the ability to translate complex data into concise conclusions and management‑friendly summaries.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Logistics, Freight & Delivery Services More than 10,000 employees

J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.

Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.

J&T Express is a global logistics provider with strong presence in Southeast Asia and China, the world’s fastest-growing market. Founded in 2015, J&T Express' network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.

Adhering to its "customer-oriented and efficiency-based" mission, J&T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.

• Medical
• Miscellaneous allowance
• Sports (e.g. Gym)
• Birthday event
• Teambuilding
• Paternity leave

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