Mandarin-Speaking Policy Support Associate (6-Month Contract)

AIA Hong Kong and Macau; Putrajaya; On-site; MYR 33,480 - 58,032; Part time

Job summary

AIA Hong Kong and Macau is seeking an Associate for Insurance Policy Support in Putrajaya under a 6 months contract. The role requires Mandarin speaking capability and English proficiency to handle policy-related administrative tasks.

The position is based in Putrajaya with weekend rotation and potential overtime as needed. Responsibilities include processing life and A&H change requests, ensuring on-time execution, and supporting cross-functional teams.

Qualifications

• Bachelor's degree completed.
• Fluent in English and Mandarin; Cantonese is a plus.
• Willing to work in Putrajaya and on shift including weekends on rotation.

Responsibilities

• Provide after-sales support for policy-related administrative processes.
• Process life and A&H change requests with timeliness and accuracy.
• Collaborate with teams and perform quality checks per procedures.

Skills

Mandarin

English

Education

Bachelor's Degree

Job description

AIA Hong Kong and Macau is seeking an Associate for Insurance Policy Support in Putrajaya under a 6 months contract. The role requires Mandarin speaking capability and English proficiency to handle policy-related administrative tasks.

The position is based in Putrajaya with weekend rotation and potential overtime as needed. Responsibilities include processing life and A&H change requests, ensuring on-time execution, and supporting cross-functional teams.