Member Experience & Policy Operations Analyst

AIA Hong Kong and Macau; Kuala Lumpur; On-site; MYR 35,000 - 55,000; Full time

Job summary

AIA Hong Kong and Macau in Kuala Lumpur is looking for an Analyst to support the administration of Group and Voluntary Solutions products. The role includes processing new business, renewals, and providing stakeholder support.

The ideal candidate should have a Diploma or Bachelor’s Degree, and at least 2 years of experience in operations or financial services, along with strong analytical skills and proficiency in Excel and Word.

Join us at AIA as we strive to help people live Healthier, Longer, Better Lives.

Qualifications

• Minimum 2 years of working experience in operations, insurance, or financial services.
• Strong attention to detail and analytical skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Process new business, renewal, and policy servicing of insurance products.
• Respond to internal and external inquiries.
• Perform additional duties related to operational or regulatory requirements.

Skills

Attention to detail

Analytical skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Education

Diploma or Bachelor’s Degree in any discipline

Job description

AIA Hong Kong and Macau in Kuala Lumpur is looking for an Analyst to support the administration of Group and Voluntary Solutions products. The role includes processing new business, renewals, and providing stakeholder support.

The ideal candidate should have a Diploma or Bachelor’s Degree, and at least 2 years of experience in operations or financial services, along with strong analytical skills and proficiency in Excel and Word.

Join us at AIA as we strive to help people live Healthier, Longer, Better Lives.