Mandarin-Speaking GCP L2 Cloud Engineer

nttlimited; Cyberjaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

NTT DATA invites applications for a Level 2 Cloud Support Specialist to provide technical support and operational management for Google Cloud Platform environments, serving Mandarin-speaking customers across the Asia Pacific region. This role requires hands-on experience with GCP services and strong Linux, networking, and Kubernetes skills.

Fluency in Mandarin and English is required, with the ability to communicate complex concepts to customers and internal teams.

Qualifications

• 4+ years of cloud infrastructure or support experience.
• Experience with Google Cloud Platform.
• Proficiency in Linux, networking, Kubernetes, IAM and cloud security concepts.
• Scripting skills (Python, Bash, PowerShell, or Terraform).
• Experience with monitoring and logging tools.

Responsibilities

• Incident diagnosis and resolution.
• Service request fulfilment.
• Performance troubleshooting.
• Patch and maintenance support.
• Infrastructure monitoring.
• Escalation management.
• Customer communication and status updates.

Skills

GCP experience

Linux administration

Networking

Kubernetes

IAM & security

Incident management

Python scripting

Terraform

Monitoring/logging tools

Mandarin/English communication

Tools

GCP Console

Google Cloud Operations Suite

Cloud IAM

Job description

NTT DATA invites applications for a Level 2 Cloud Support Specialist to provide technical support and operational management for Google Cloud Platform environments, serving Mandarin-speaking customers across the Asia Pacific region. This role requires hands-on experience with GCP services and strong Linux, networking, and Kubernetes skills.

Fluency in Mandarin and English is required, with the ability to communicate complex concepts to customers and internal teams.