Mandarin-Speaking Customer Support Specialist - On-site KL

Savior Artigos Texteis Lda; Semporna; On-site; MYR 56,000 - 78,000; Full time

Job summary

Savior Artigos Texteis Lda in Kuala Lumpur, Malaysia, is hiring Mandarin-speaking Customer Service Specialists. You will handle inquiries about orders, delivery, payments, and product information, mainly in Mandarin and supported by English in a professional setting.

Fresh graduates with relevant education are welcome; call center experience is not mandatory but advantageous. On-site work in Kuala Lumpur is required, with a focus on developing strong communication and problem-solving skills in a

Qualifications

• Mandarin at C1 level and English at B2 level are required.
• Bachelor's Degree, Diploma or equivalent in any discipline.
• 6 months of customer support experience preferred; fresh graduates encouraged to apply.

Responsibilities

• Provide customer service support for post-order issues, delivery updates, payment information, and general inquiries.
• Answer questions about order status, changes, and delivery timeframes.
• Maintain knowledge of client-supported products and ensure high quality interactions.

Skills

Mandarin proficiency

Customer service

Communication skills

Fresh graduates welcome

Technical curiosity

Education

Bachelor's/Diploma or equivalent

Tools

CRM software

Job description

Savior Artigos Texteis Lda in Kuala Lumpur, Malaysia, is hiring Mandarin-speaking Customer Service Specialists. You will handle inquiries about orders, delivery, payments, and product information, mainly in Mandarin and supported by English in a professional setting.

Fresh graduates with relevant education are welcome; call center experience is not mandatory but advantageous. On-site work in Kuala Lumpur is required, with a focus on developing strong communication and problem-solving skills in a