Mandarin Customer Support Specialist - On-Site KL

Savior Artigos Texteis Lda; Rawang; On-site; MYR 30,000 - 50,000; Full time

Job summary

Savior Artigos Texteis Lda is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. In this role, you will engage in customer support regarding orders, deliveries, and product inquiries. Candidates must possess strong communication skills and may start their careers as fresh graduates with relevant educational backgrounds.

Responsibilities include answering customer inquiries, maintaining quality service standards, and developing knowledge of client products. Ideal candidates should have C1 Mandarin and B2 English proficiency.

Qualifications

• C1 level Mandarin proficiency.
• B2 level English proficiency.
• Minimum 6 months of customer support experience is preferred.

Responsibilities

• Provide customer service support for inquiries related to post-order issues.
• Assist customers by answering questions related to order status and delivery.
• Deliver high-quality customer interactions based on client service standards.

Skills

Strong communication skills

Curiosity about technology

Analytical ability

Time management

Education

Bachelor's Degree, Diploma, or equivalent qualification

Job description

Savior Artigos Texteis Lda is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. In this role, you will engage in customer support regarding orders, deliveries, and product inquiries. Candidates must possess strong communication skills and may start their careers as fresh graduates with relevant educational backgrounds.

Responsibilities include answering customer inquiries, maintaining quality service standards, and developing knowledge of client products. Ideal candidates should have C1 Mandarin and B2 English proficiency.