Mandarin Customer Support Specialist - On-Site KL

Savior Artigos Texteis Lda; Subang Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

Savior Artigos Texteis Lda in Kuala Lumpur is hiring Mandarin-speaking Customer Service Specialists. In this role, you will provide support for inquiries related to orders, payments, and general questions, mainly in Mandarin.

The ideal candidate should have strong communication skills and a willingness to learn. Fresh graduates are welcome to apply, along with those with customer support experience. This position requires on-site work in Kuala Lumpur, Malaysia.

Qualifications

• 6 months of customer support experience is preferred.
• Fresh graduates are encouraged to apply.
• Experience in technical troubleshooting is an advantage.

Responsibilities

• Provide customer service support for post-order issues.
• Assist customers with order status and delivery timeframes.
• Deliver professional and high-quality customer interactions.
• Accurately record customer information and data.

Skills

Mandarin proficiency (C1)

English proficiency (B2)

Strong communication skills

Analytical ability

Time management

Curiosity about technology

Education

Bachelor's Degree or Diploma in any discipline

Job description

Savior Artigos Texteis Lda in Kuala Lumpur is hiring Mandarin-speaking Customer Service Specialists. In this role, you will provide support for inquiries related to orders, payments, and general questions, mainly in Mandarin.

The ideal candidate should have strong communication skills and a willingness to learn. Fresh graduates are welcome to apply, along with those with customer support experience. This position requires on-site work in Kuala Lumpur, Malaysia.