Mandarin-Speaking Customer Service Specialist — KL

Savior Artigos Texteis Lda; Serdang; On-site; MYR 39,060 - 55,800; Full time

Job summary

Savior Artigos Texteis Lda is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. The role involves providing customer support for various inquiries including orders and product information.

Candidates with customer support experience or relevant fresh graduates are welcome. Proficiency in C1 Mandarin and B2 English is required. The opportunity emphasizes a positive attitude, strong communication skills, and a willingness to learn in a high-paced environment.

Qualifications

• Minimum 6 months of customer support experience in any industry is preferred.
• Fresh graduates with a relevant degree or diploma are encouraged to apply.
• Familiarity with mobile operating systems, smartphones, tablets, or PCs.

Responsibilities

• Provide customer service support for inquiries related to post-order issues.
• Assist customers by answering questions related to order status.
• Deliver professional and high-quality customer interactions.

Skills

C1 level Mandarin proficiency

B2 level English proficiency

Strong communication skills

Curiosity about technology

Analytical ability

Education

Bachelor's Degree or Diploma in any discipline

Job description

Savior Artigos Texteis Lda is hiring Mandarin-speaking Customer Service Specialists in Kuala Lumpur, Malaysia. The role involves providing customer support for various inquiries including orders and product information.

Candidates with customer support experience or relevant fresh graduates are welcome. Proficiency in C1 Mandarin and B2 English is required. The opportunity emphasizes a positive attitude, strong communication skills, and a willingness to learn in a high-paced environment.