Manager - Logistics

Shiseido Company, Limited; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Shiseido Company, Limited is seeking an experienced warehouse operations professional to oversee 3PL coordination and ensure seamless information flow between SAP and the 3PL WMS. The role focuses on monitoring transportation, improving KPIs and driving process improvements across the warehouse network.

Candidates should bring 8+ years in warehouse operations or 3PL management, strong communication skills, and proficiency in SAP, MS Excel and MS Office.

Qualifications

• 8+ years of warehouse operations or 3PL management experience.
• Strong rules-based tasks handled consistently.
• Ability to work swiftly and accurately under time pressure.
• Knowledgeable in SAP, MS Excel and MS Office.

Responsibilities

• Coordinate 3PL and internal stakeholders for operations.
• Ensure accurate information flow between SAP and 3PL WMS.
• Monitor inbound/outbound transport and warehouse activities to improve KPIs.
• Coordinate with internal departments and 3PL to streamline operations and balance workload.
• Set up regular reviews with 3PL on on-time delivery, picking discrepancies and root-cause analysis.
• Assist with external or internal audits, training or technical updates.
• Monitor compliance with group policies and local regulations on warehouse, transportation and customs.
• Pursue continuous process improvement.
• Oversee Freight activities and warehouse executives.

Skills

Strong communication

Detail oriented

Time pressure handling

Interpersonal skills

Tools

SAP

MS Excel

MS Office

Job description

Select how often (in days) to receive an alert:

Date: 29 Sept 2026

KEY RESPONSIBILITIES

• Provide operational support and coordination of activities between 3PL and internal stakeholders
• Ensure accurate and smooth information flow between in-house SAP and 3PL WMS
• Monitor inbound and outbound transportation and warehouse activities, while working with internal and external stakeholders to improve KPIs
• Coordinate with internal departments and 3PL to smoothen warehouse activities; streamline the operation flow for better productivity; balance workload for operations
• Set up regular review with 3PL on shipment on-time delivery, picking discrepancy and damages, drive for root cause analysis and improvement plan to minimize shipment delays and anomalies
• External or internal audits, training or technical updates
• Monitor compliance with group policies and local regulations on warehouse, transportation and customs
• Continuous process improvement
• Freight and transportation management
• Oversee Freight executive and senior warehouse executive

REQUIREMENTS

• Preferably at least 8 years and above working experience in warehouse operations or 3PL Management
• Ability to grasp and perform complex rules-based tasks in a consistent manner
• Ability to work swiftly and accurately, even when under time pressure
• Good communication skills, interpersonal skills and detail oriented
• Knowledgeable in MS Excel, MS Office and SAP
• Experience with FMCG or Retail Industry will be an added advantage.

Job Segment: Warehouse, Business Process, Logistics, Manager, Manufacturing, Management, Operations