Manager - Operations

Maersk Malaysia Sdn Bhd; Iskandar Puteri; On-site; MYR 90,000 - 180,000; Full time

Job summary

Maersk Malaysia Sdn Bhd is seeking a seasoned Warehouse Manager to lead daily warehouse and logistics activities, ensuring inbound/outbound efficiency and inventory accuracy. You will optimize WMS operations, manage SAP-based processes, and drive improvements across receiving, storage, picking, packing, and shipping.

The ideal candidate has 5+ years in logistics/warehouse ops, 2+ years supervisory experience, and strong WMS/SAP knowledge.

Qualifications

• Bachelor's degree or diploma in logistics, supply chain management, business administration, or related field.
• Minimum 5 years of experience in logistics, warehouse, or supply chain operations.
• At least 2 years of supervisory or team leadership experience is essential.
• Strong hands-on experience with Warehouse Management Systems (WMS).
• Practical experience using SAP in logistics, warehouse, or inventory management functions.
• Strong knowledge of warehouse operations, inventory control, and logistics processes.
• Must be willing to work at Port Tanjung Pelepas, Johor.

Responsibilities

• Coordinate daily warehouse and logistics activities (inbound/outbound/inventory).
• Oversee receiving, storage, picking, packing, and shipping processes.
• Monitor performance and drive continuous improvement.
• Ensure compliance with policies, safety, and procedures.
• Maintain WMS operations and inventory accuracy.
• Use WMS and SAP for data entry, reporting, and transactions.
• Lead and coach warehouse and logistics staff.
• Prepare daily/weekly/monthly logistics reports.
• Analyze KPIs: on-time delivery, accuracy, and productivity.
• Coordinate with suppliers, transport providers, and internal teams.
• Support planning and resource allocation.

Skills

Warehouse Management Systems

SAP

Inventory control

Logistics operations

Team leadership

Education

Logistics/Supply Chain degree

Tools

SAP

WMS

Job description

Manage and coordinate daily warehouse and logistics activities, including inbound, outbound, inventory control, and order fulfilment.

Ensure smooth execution of receiving, storage, picking, packing, and shipping processes.

Monitor operational performance and implement continuous improvement initiatives to enhance efficiency and service levels.

Ensure compliance with company policies, safety regulations, and operational procedures.

Warehouse Management System (WMS) & SAP

Maintain and optimize WMS operations to ensure inventory accuracy and operational efficiency.

Utilize WMS for inventory management, order processing, stock reconciliation, reporting, and transaction monitoring.

Troubleshoot system-related issues and collaborate with IT and relevant stakeholders to improve system performance.

Ensure accurate and timely data entry and reporting within WMS and SAP.

Inventory Management

Monitor inventory accuracy through cycle counts and stock audits.

Investigate and resolve inventory discrepancies.

Seeking approval from customer to do the adjustment with the correct size or colour.

Supervise warehouse and logistics personnel to ensure daily operational targets are achieved.

Provide coaching, training, and performance management to team members.

Foster a positive work environment focused on teamwork, accountability, and continuous improvement.

Reporting & Analysis

Prepare daily, weekly, and monthly operational reports.

Analyze logistics KPIs, including inventory accuracy, order fulfillment rates, on-time delivery, and warehouse productivity.

Utilize Microsoft Excel and reporting tools to generate insights and support management decision-making.

Stakeholder Management

Coordinate with suppliers, transport providers, customers, and internal departments to ensure smooth logistics operations.

Support logistics planning and resource allocation to meet business requirements.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing @maersk.com.

Job Requirements

Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or related field.

Minimum 5 years of experience in logistics, warehouse, or supply chain operations.

At least 2 years of supervisory or team leadership experience is essential.

Strong hands-on experience with Warehouse Management Systems (WMS).

Practical experience using SAP in logistics, warehouse, or inventory management functions.

Strong knowledge of warehouse operations, inventory control, and logistics processes.

Must be willing to work at Port Tanjung Pelepas, Johor.