Manager

Private Advertiser; Johor Bahru; On-site; MYR 45,000 - 89,000; Full time

Job summary

Private Advertiser in Malaysia seeks an experienced F&B Operations Manager to oversee daily restaurant operations (FOH & BOH), ensure smooth service during peak hours, and monitor food quality, service, and cleanliness. You will lead, train, and motivate service staff.

You will manage staff schedules and attendance, handle discipline and performance issues, build teamwork, uphold high service standards, and report to Owner/Director.

Qualifications

• Strong leadership and communication skills
• Experience in F&B management is required

Responsibilities

• Oversee daily restaurant operations (FOH & BOH)
• Ensure smooth service flow during peak hours
• Monitor food quality, service, and cleanliness
• Lead, train, and motivate service staff
• Manage staff schedules and attendance
• Handle staff discipline and performance issues
• Build strong teamwork culture
• Ensure excellent customer service at all times
• Handle customer complaints professionally
• Maintain high service standards
• Achieve monthly sales targets
• Monitor daily sales and report performance
• Control food cost & wastage
• Monitor inventory and stock levels
• Ensure compliance with hygiene & safety standards
• Follow all restaurant SOPs
• Maintain cleanliness at all times
• Report directly to Owner / Director
• Provide daily & weekly reports
• Suggest improvements for operations
• Minimum 2-3 years experience in F&B management

Skills

Leadership

Communication

Job description

Oversee daily restaurant operations (FOH & BOH)

Ensure smooth service flow during peak hours

Monitor food quality, service, and cleanliness

Lead, train, and motivate service staff

Manage staff schedule and attendance

Handle staff discipline & performance issues

Build strong teamwork culture

Ensure excellent customer service at all times

Handle customer complaints professionally

Maintain high service standards

Achieve monthly sales targets

Monitor daily sales and report performance

Control food cost & wastage

Monitor inventory and stock levels

Ensure compliance with hygiene & safety standards

Follow all restaurant SOPs

Maintain cleanliness at all times

Report directly to Owner / Director

Provide daily & weekly reports

Suggest improvements for operations

Minimum 2-3 years experience in F&B management

Strong leadership & communication skills

Able to work under pressure (peak hours)

Good problem-solving skills

Able to speak English, Malay, Mandarin to effectively communicate with Mandarin-speaking clients.

Willing to work weekends & public holidays