Store Manager (F&B - Halal)

Private Advertiser; Kuala Lumpur; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Private Advertiser is seeking an experienced operations manager for a fast-paced Malay halal-focused restaurant in Kuala Lumpur. You will oversee daily restaurant operations, enforce SOPs, and drive service quality to ensure customer satisfaction.

The role requires strong leadership, inventory control, cost management, and halal compliance knowledge. Fluency in Bahasa Malaysia is preferred; weekend and holiday shifts are required.

Qualifications

• Experience in restaurant or F&B operations, preferably in a supervisory or managerial role.
• Experience in halal restaurant operations or halal compliance is an advantage.
• Knowledge of inventory control, cost management, and staff scheduling.
• Strong leadership, communication, and problem-solving skills.
• Able to work in a fast-paced environment; willing to work shifts, weekends, holidays.
• Experience in mala tang is an advantage.
• Fluency in Bahasa Malaysia; Malay candidates preferred.

Responsabilités

• Oversee daily restaurant operations to ensure smooth workflow.
• Ensure all employees follow company SOPs and operational standards.
• Monitor food preparation, service quality, and customer satisfaction.
• Handle customer feedback and complaints professionally.
• Lead, supervise, and train restaurant staff; prepare staff schedules and manage attendance.
• Monitor inventory, stock replenishment, portion control, and food wastage.
• Ensure accurate cash handling and daily sales reporting.

Connaissances

Staff management

Leadership

Cost management

Inventory control

Food safety

Customer service

Communication

Problem solving

Description du poste

Oversee daily restaurant operations to ensure smooth and efficient workflow.

Ensure all employees follow company SOPs and operational standards.

Monitor food preparation, service quality, and customer satisfaction.

Handle customer feedback and complaints professionally.

2. Staff Management

Lead, supervise, and train restaurant staff.

Prepare staff schedules and manage attendance.

Monitor staff performance and maintain a positive working environment.

Monitor daily sales and work towards achieving sales targets.

Control food costs, labour costs, and operating expenses.

Monitor inventory, stock replenishment, portion control, and food wastage.

Ensure accurate cash handling and daily sales reporting.

4. Halal Compliance & Food Safety

Ensure all food ingredients, suppliers, food preparation, storage, and handling processes comply with the company's halal requirements and applicable regulations.

Maintain proper segregation of ingredients, utensils, and equipment where required.

Ensure employees follow halal-related SOPs and food safety standards.

Monitor food quality, cleanliness, and hygiene throughout the restaurant.

Maintain relevant halal documentation and support halal audits or inspections.

5. Inventory & Administration

Monitor stock levels and ensure timely replenishment of ingredients and supplies.

Conduct regular stock checks and investigate discrepancies.

Ensure daily operational checklists and reports are completed accurately.

Report operational issues and business performance to management.

Requirements

Previous experience in restaurant or F&B operations, preferably in a supervisory or managerial role.

Experience in halal restaurant operations or halal compliance is an advantage.

Good knowledge of inventory control, cost management, and staff scheduling.

Strong leadership, communication, and problem-solving skills.

Responsible, detail-oriented, and able to work in a fast-paced environment.

Willing to work shifts, weekends, and public holidays.

Experience in mala tang is an advantage.

Able to communicate fluently in Bahasa Malaysia. Malay candidates are preferred.