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Tuck Sang Holdings Sdn Bhd is seeking a capable Manager/Supervisor for our restaurant outlet in Malaysia. You will oversee daily operations, ensure service and food quality, and lead a team to deliver a great guest experience.
The role requires 1–2 years in F&B or retail, Mandarin-speaking abilities, and strong communication. You will assign tasks, handle feedback, recruit and train staff, monitor performance, manage cash handling, and organize team meetings to drive sales while maintaining
This is a Manager / Supervisor position in a restaurant outlet. You will manage and oversee daily outlet operations, ensuring high standards of customer service and food quality.
Key responsibilities
Manage and oversee daily outlet operations
Assign tasks and supervise staff to ensure smooth operations
Maintain high standards of customer service and food quality
Handle customer feedback, inquiries and complaints professionally
Recruit, train and guide new employees
Ensure cleanliness, safety and proper maintenance of the outlet
Plan marketing activities and promotions to increase sales
Monitor sales, expenses and assist with cash handling and reporting
Organize team meetings and resolve operational issues
Perform other duties assigned by management
About you
At least 1–2 years of experience in F&B or retail industry
Mandarin speaking ability as the role involves Mandarin-speaking customers
Good communication and problem-solving skills
Able to interact with customers and team members at all levels
Self-motivated and passionate about the restaurant industry
Basic Salary + Sales Commission + Annual Performance Bonus
Annual Leave / Paid Sick Leave / Medical Allowance / Typhoid Vaccine Subsidy
On-the-Job Training / Career Advancement Opportunities
Staff Meal Provided