Mall Operations Leader: Safety, Maintenance & Cost Control

Randstad Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Growth opportunities

Supportive management

Job summary

Randstad Malaysia is seeking an experienced Mall Operations Manager to oversee all building operations, including safety, maintenance, and facilities management, at a neighborhood mall in Malaysia. You will coordinate with vendors, manage budgets, and drive cost efficiencies while ensuring high standards of service and tenant satisfaction.

The role requires a Bachelor's degree in Real Estate, Engineering, or a related field and a minimum of 10 years of mall/property operations experience, with

Qualifications

• Diploma/Bachelor’s Degree in Real Estate, Engineering or a related field.
• Minimum 10 years of experience in mall or property operations management
• Strong ability to manage, supervise, and monitor daily operational functions
• Solid knowledge of M&E systems, building maintenance, and facility management
• Proven track record in managing third-party service providers, vendors, and service contracts
• Demonstrated capability to optimize operational costs and manage financial performance
• Excellent communication and interpersonal skills

Responsibilities

• Direct and monitor all aspects of property operations, including safety and security, housekeeping, parking, landscaping, and M&E systems to maximize asset value.
• Develop and execute preventive maintenance programs across all building infrastructure, ensuring compliance and rapid resolution of tenant and visitor feedback.
• Supervise third-party service providers to ensure performance and timely contract fulfillment.
• Manage tenant contractor works to adhere to design guidelines, safety standards, and project schedules.
• Monitor operational expenditures and energy utilization, coordinating with local regulatory bodies when required.
• Maintain comprehensive safety and emergency response protocols to safeguard visitors, tenants, and assets.
• Conduct routine inspections of common areas and facilities to enforce premium cleanliness and standards.
• Formulate operational budgets, monitor center management costs, and drive cost efficiencies.

Skills

Mall Management

Mall Operations

Facility Management

Building Maintenance

M&E Knowledge

Building Services

Real Estate

Facilities Management

Education

Bachelor Degree

Job description

Randstad Malaysia is seeking an experienced Mall Operations Manager to oversee all building operations, including safety, maintenance, and facilities management, at a neighborhood mall in Malaysia. You will coordinate with vendors, manage budgets, and drive cost efficiencies while ensuring high standards of service and tenant satisfaction.

The role requires a Bachelor's degree in Real Estate, Engineering, or a related field and a minimum of 10 years of mall/property operations experience, with