Mall Operations Lead: Vendors & Facilities

Private Advertiser; Johor Bahru; On-site; MYR 44,000 - 72,000; Full time

Job summary

Private Advertiser in Malaysia seeks an experienced operations lead to oversee mall facilities and outsourcing partners, ensuring services are delivered on time and to standard.

The role includes managing outsourced services such as housekeeping, waste management, carpark and security; daily monitoring of outsourced staff performance; ensuring tenant and customer service response times; coordinating move-in/out with the Fit-Out Department; and handling ad-hoc tasks to support management.

Responsibilities

• Manage outsourced services such as housekeeping, waste management, carpark and security.
• Daily monitoring of outsourced staff performance.
• Ensure tenants and customers receive timely service responses.
• Coordinate move-in/out processes with the Fit-Out Department.
• Handle ad-hoc tasks to support management.

Job description

Private Advertiser in Malaysia seeks an experienced operations lead to oversee mall facilities and outsourcing partners, ensuring services are delivered on time and to standard.

The role includes managing outsourced services such as housekeeping, waste management, carpark and security; daily monitoring of outsourced staff performance; ensuring tenant and customer service response times; coordinating move-in/out with the Fit-Out Department; and handling ad-hoc tasks to support management.