Mall Leasing & Tenant Relations Lead

Talent Recruit; Kepong; On-site; MYR 72,000 - 108,000; Full time

Job summary

Talent Recruit is representing a retailer-focused property group seeking a proactive Leasing Assistant Manager based in Kepong. You will manage tenant relations, coordinate with operations, and support the Leasing Manager to secure occupancy across shopping properties.

Responsibilities include maintaining tenant databases, processing sales submissions, coordinating work orders, and ensuring compliance with mall rules.

Qualifications

• 2–3 years experience in Shopping Centre Management, Leasing or Tenant Coordination.
• Certificate or Advanced Diploma in Real Estate, Marketing, Business or related fields.
• Strong analytical skills and ability to handle difficult situations.
• Sound knowledge of the retail market.
• Experience in tenancy/lease operations is advantageous.

Responsibilities

• Manage day-to-day relationship with partners and tenants including operational issues.
• Support Leasing Manager to attend leasing-related activities to secure and monitor occupancy.
• Maintaining and sustaining mall operations.
• Responsible for tenants sales submission (average 95%) and system updates.
• Establish and maintain comprehensive tenant relations management database and filing system.
• Coordinate, prepare and distribute work orders to relevant departments.
• Report, monitor and follow-up with relevant departments on tenants' complaints and resolutions.
• Collaborate with other departments for tenancy and leasing operations improvement.
• Develop and maintain good relationships with stakeholders to retain tenants and attract prospects.
• Coordinate with Tenant Admin for signatory status and document circulation.

Skills

Analytical skills

Tenant relations

Team player

Customer oriented

Interpersonal skills

Retail market knowledge

Education

Real Estate/Marketing/Business certificate or diploma

Job description

Talent Recruit is representing a retailer-focused property group seeking a proactive Leasing Assistant Manager based in Kepong. You will manage tenant relations, coordinate with operations, and support the Leasing Manager to secure occupancy across shopping properties.

Responsibilities include maintaining tenant databases, processing sales submissions, coordinating work orders, and ensuring compliance with mall rules.