Logistics & Warehouse Operations Assistant

Softenger (Malaysia) Sdn Bhd; Penang; On-site; MYR 39,000 - 56,000; Full time

Job summary

Softenger (Malaysia) Sdn Bhd in Penang invites a Logistics & Warehouse Operations Assistant to support both logistics operations and warehouse material handling. You will help manage import/export processes, inventory accuracy, and smooth material flow across the site.

The role requires 3–6 years in logistics/warehouse, diploma in related field, and familiarity with SAP, Oracle, and WMS. You will work with cross-functional teams to ensure timely shipments and accurate records while handling

Qualifications

• Diploma in logistics or related field preferred.
• 3–6 years of logistics, warehouse, or material handling experience.
• Experience with SAP/Oracle/WMS is advantageous.

Responsibilities

• Submit customs reports for importation after MIDA approval and SST.
• Coordinate import/export bookings with courier and freight forwarder.
• Ensure timely shipment matching customer orders.
• Receive, verify, and store incoming materials in designated locations.
• Support picking, packing, and delivery for outgoing shipments.
• Maintain inventory records in SAP, Oracle, and WMS.
• Perform cycle counts and physical inventories.
• Operate pallet jacks and other warehouse equipment.
• Collaborate with logistics and other teams to ensure smooth material flow.
• Handle special projects and process improvements as assigned.
• Familiar with Incoterms and customs regulations (PCA, overseas, FIZ & LMW).

Skills

Strong communication

Teamwork

Multitasking

Organizational skills

Education

Diploma in logistics or related field

High school diploma or equivalent

Tools

SAP

Oracle

WMS

Job description

Logistics & Warehouse Operations Assistant

We are seeking a dedicated professional to support both logistics operations and warehouse material handling functions in Penang. This combined role ensures smooth import/export processes, accurate inventory management, and efficient material flow across our operations.

Key Responsibilities

• Submit customs reports for importation upon receiving MIDA approval & SST application.
• Coordinate bookings for import/export via courier and freight forwarder and follow up on shipment status.
• Ensure timely shipment of products that match customer orders.
• Receive, verify, and store incoming materials safely in designated warehouse locations.
• Support picking, packing, and delivery for outgoing shipments.
• Maintain accurate inventory records in warehouse management systems (SAP, Oracle, WMS).
• Perform cycle counts and physical inventories to ensure stock accuracy.
• Operate warehouse equipment such as pallet jacks.
• Collaborate with logistics and functional teams to ensure smooth material flow.
• Handle special projects and support operational improvements as assigned.
• Familiarity with Incoterm and customs regulations (PCA, overseas, FIZ & LMW).
• Experience in warehouse/material handling and inventory systems.
• Strong communication, teamwork, and organizational skills.
• Ability to multitask under tight deadlines while maintaining accuracy.
• Computer literacy and ability to learn new applications.
• Attention to detail and problem-solving abilities.

Education & Experience

• Diploma in a related field (preferred for logistics functions).
• High school diploma or equivalent (minimum requirement for warehouse functions).
• 3-6 years of relevant experience in logistics, warehouse, or material handling.
• Additional training in supply chain or logistics is a plus.

Physical Demands

• Ability to lift heavy items and stand for long periods.
• Exposure to warehouse equipment and noise.
• Regular data entry and repetitive manual tasks.

About us

• A 2 decade company having our presence in Singapore, Malaysia, UAE & India with 1500+ employees across APAC providing enterprise IT support services.
• Provide high level of expertise and excellent customer service .
• Staff augmentation services in various Technologies and Our clients include fortune 500 companies.