Logistics Customer Service Specialist – Air & Ocean Freight

a. Hartrodt Malaysia Sdn Bhd; Selangor; Presencial; MYR 24.000 - 42.000; Jornada completa

Descripción de la vacante

a.hartrodt Malaysia Sdn Bhd in Setia Alam is seeking a Customer Service Representative to manage end-to-end orders and coordinate logistics across sea and airfreight. You will liaise with overseas offices to arrange bookings and ensure customer requirements are met.

The role emphasizes excellent communication, the ability to work independently, and a positive attitude in a long-standing global freight forwarder. Fresh graduates welcome, with good Bahasa Malaysia and English skills.

Formación

• Candidate must possess at least a Diploma or degree in Logistics/Transportation or equivalent.
• Fresh graduates are encouraged to apply.
• Minimum 2 years of working experience in the related field.
• Good command of Bahasa Malaysia and English in written and spoken form.

Responsabilidades

• Communicate with customers to manage their orders from door to door.
• Coordinate sea and airfreight shipments.
• Liaise with overseas offices to coordinate bookings while meeting customer requirements.
• Provide excellent customer service and efficient management in import/export operations, including timely invoicing and required documents.
• Maintain excellent relationships with assigned clients and handle local and overseas communications.
• Update customers on shipment status and service levels; strive for improvements.
• Undertake other assignments and ad-hoc duties as required.
• Provide quotations for Air/ Ocean Exports.

Conocimientos

Computer literacy

Presentation & reporting

Communication skills

Self-discipline

Positive attitude

Independent work

Educación

Diploma or higher

Descripción del empleo

a.hartrodt Malaysia Sdn Bhd in Setia Alam is seeking a Customer Service Representative to manage end-to-end orders and coordinate logistics across sea and airfreight. You will liaise with overseas offices to arrange bookings and ensure customer requirements are met.

The role emphasizes excellent communication, the ability to work independently, and a positive attitude in a long-standing global freight forwarder. Fresh graduates welcome, with good Bahasa Malaysia and English skills.