LOGISTICS CUSTOMER SERVICE

COLUMBUS LOGISTICS SDN BHD; Klang City; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Team building activities

SOCSO and KWSP

Job summary

COLUMBUS LOGISTICS SDN BHD in Bandar Botanic, Selangor, is seeking a diligent Logistics Coordinator to support our freight forwarding operations. You will oversee door-to-door shipments, coordinate booking, pickup, transport, and final delivery, and ensure timely updates for clients.

The role requires 1–2 years in a similar position, strong problem-solving, excellent communication, and proficiency with logistics software.

Qualifications

• 1–2 years of experience in a logistics coordinator role.
• Strong problem-solving and time-management skills to handle time-sensitive situations.
• Excellent communication and interpersonal abilities to liaise with clients, carriers, and internal teams.
• Proficient in using logistics management software and data analysis tools.
• Familiarity with freight forwarding processes, regulations, and industry best practices.
• Bachelor's degree in logistics, supply chain management, or a related field.

Responsibilities

• Follow up on import and export shipments to ensure timely and safe delivery.
• Coordinate and monitor shipment progress, including booking, pickup, transportation, transshipment, and final delivery.
• Prepare, check, and maintain import/export documentation such as CIPL, BL, K1/K2 customs forms, and other related documents.
• Work closely with the operations team to plan and arrange pickup and delivery schedules.
• Monitor customs clearance status and assist in resolving any operational or shipment-related issues.
• Liaise with customers to provide shipment updates and handle inquiries in a timely manner.
• Perform any other duties assigned by management.

Skills

Logistics coordination

Problem solving

Communication

Software proficiency

Freight forwarding knowledge

Education

Bachelor's degree in logistics or supply chain management

Tools

TMS software

Data analysis tools

Job description

About the role

As a logistics coordinator at COLUMBUS LOGISTICS SDN BHD, you will play a crucial role in the smooth and efficient operation of our freight forwarding business. Joining our team in Bandar Botanic, Selangor, you will be responsible for overseeing and coordinating various aspects of our logistics operations to ensure timely and accurate delivery of goods for our valued clients.

What you'll be doing

• Follow up on import and export shipments on a door-to-door basis to ensure timely and safe delivery.
• Coordinate and monitor shipment progress, including booking, pickup, transportation, transshipment, and final delivery.
• Prepare, check, and maintain import and export documentation such as Commercial Invoice & Packing List (CIPL), Bill of Lading (BL), K1/K2 customs declaration forms, and other related documents.
• Work closely with the operations team to plan and arrange pickup and delivery schedules.
• Monitor customs clearance status and assist in resolving any operational or shipment-related issues.
• Liaise with customers to provide shipment updates and handle inquiries in a timely manner.
• Perform any other duties assigned by management.

What we're looking for

• Minimum 1-2 years of experience in a similar logistics coordinator role
• Strong problem-solving and decision-making skills to handle time-sensitive situations
• Excellent communication and interpersonal abilities to liaise with clients, carriers, and internal teams
• Proficient in using logistics management software and data analysis tools
• Familiarity with freight forwarding processes, regulations, and industry best practices
• Ability to work efficiently in a fast-paced, deadline-driven environment
• Bachelor's degree in logistics, supply chain management, or a related field

What we offer

• Competitive salary and performance-based bonuses
• Continuous training and development opportunities
• Company-sponsored team building and social activities
• Provide comprehensive Socso and Kwsp

About us

COLUMBUS LOGISTICS SDN BHD is a leading provider of freight and cargo forwarding services in Malaysia, with a strong presence in the manufacturing, transport, and logistics industry. Established in 2016, we have built a reputation for delivering reliable, efficient, and cost-effective solutions to our clients across diverse sectors. Our team of dedicated professionals is committed to exceeding customer expectations and driving innovation in the logistics industry.