Logistics Assistant / Executive

Demant SEA; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Demant SEA in Kuala Lumpur is seeking a diligent Warehouse Associate to manage daily order fulfilment, packing, and timely dispatch, ensuring items are checked, labelled, and organised for delivery.

You will receive shipments from HQ and vendors, maintain inventory accuracy through regular stock takes, process orders, respond to inquiries, and support store operations with precise documentation and filing. Proficiency in MS Excel and Outlook, with Navision experience considered an advantage.

Qualifications

• Diploma in Logistics / Supply Chain / Warehousing or equivalent.
• Minimum 1 year of relevant working experience in warehousing or inventory management.
• Strong attention to detail with the ability to maintain accurate product and inventory records.
• Experience in orders processing and coordination of deliveries and logistics activities.
• Proficient in MS Excel, Outlook; Navision experience a plus.
• Physically fit and able to move or carry equipment and materials.

Responsibilities

• Manage daily order fulfilment and packing activities, ensuring items are checked, packed securely, labelled, and prepared for dispatch.
• Receive, inspect, verify, and organize incoming shipments from HQ and external vendors, ensuring quantity compliance.
• Receive hearing aid repair and earmould parcels, record receipt timestamps, and forward to the relevant department.
• Consolidate packed items and prepare for shipment to third-party logistics providers.
• Prepare and repack accessories and consumable items.
• Conduct monthly and yearly stock takes to ensure inventory accuracy.
• Prepare and generate reports for management review and maintain audit records.
• Place orders with headquarters to maintain optimal inventory levels and minimize stockouts.
• Respond to customer inquiries professionally via email and phone.
• Maintain organized filing system and store environment for easy access and audit readiness.
• Provide support for ad hoc operational tasks to ensure smooth store operations.
• Prepare, organize and maintain repair spare parts and components for efficient service delivery.
• Assist relevant departments in order fulfilment, earmould, and repair activities.

Skills

Attention to details

Order processing

Delivery coordination

Education

Diploma in Logistics / Supply Chain / Warehousing or equivalent

Tools

Navision (Dynamics NAV)

MS Excel

Outlook

Job description

Manage daily order fulfilment and packing activities, ensuring all items are accurately checked, securely packed, properly labelled, and prepared for timely dispatch.

Receive, inspect, verify, and organize incoming shipments from headquarters and external vendors, ensuring compliance with quantity.

Receive all hearing aid repair and earmould parcels, accurately record the date and time of receipt, and promptly forward them to the relevant department

Ensure all packed items (order, repair, earmold) are properly consolidated, organized, and prepared for shipment to third-party logistics providers.

Prepare and repack accessories and consumable items.

Conduct monthly and yearly stock takes to ensure inventory accuracy.

Prepare & generate reports for management's review.

Maintain proper records of incoming and outgoing documentation for audit purposes.

Place orders with headquarters to maintain optimal inventory levels, ensure timely stock replenishment, and minimize stockouts.

Respond to customer inquiries professionally and promptly via email and phone.

Maintain an organized and systematic filing system to ensure all documents are properly filed, labeled, and easily accessible when needed.

Maintain an organized and efficient store environment, ensuring inventory and materials are properly stored and readily accessible.

Provide support for ad hoc operational tasks and assignments as directed by management, contributing to the smooth and efficient running of store operations.

Secondary Responsibilities:

Prepare, organize and maintain repair spare parts and components required to ensure efficient service delivery.

Assist relevant departments in order fulfilment, earmould, and repair-related activities, ensuring smooth operations and timely processing.

About you

Diploma in Logistics / Supply Chain / Warehousing or an equivalent qualification.

Minimum 1 year of relevant working experience in warehousing or inventory management

Strong attention to details with the ability to maintain accurate product and inventory records

Experience in orders processing and coordination of deliveries and logistics activities

Proficient in MS Excel, Outlook, experience with Navision system will be an added advantage

Physically fit and able to handle, move or carry equipment and materials when required

Pharmaceuticals, Biotechnology & Medical Devices Not specified